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Barclays Bank Jobs Uganda 2018 – Graduate Universal Banker

Barclays Uganda Jobs 2018 - Rising Eagles Graduate Programme 2018

Job Title:       Universal Banker – Barclays Bank Jobs Uganda 2018

Organisation: Barclays Bank UK

Duty Station: Kampala, Uganda

Reports to: Branch Manager

About Barclays UK:

Barclays Bank Jobs Uganda 2018: Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary:  The Universal Banker will deliver Exceptional Performance through Sales, Service and Relationship Management.

Key Duties and Responsibilities:  

Sales and Relationship Management – 50%

  • Agree, meet and exceed targets for specific sales and portfolio targets
  • Liaise with tellers and none sales staff to drive in branch referrals and develop a sales pipeline by sourcing leads and closing them.
  • Own the branch CLM base and increase cross sales by interesting customers on the into the different BBU product solutions.
  • Build relationships with customers through portfolio management thus growing the branch balance sheet.
  • Maintain own sales performance statistics for management information usage.
  • Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
  • Participate in specific product campaigns by ensuring that the products are explained to customers.
  • Complete account opening documentation together with customers and submit to the Branch Manager/Branch Operations Manager for review before submitting to operations for processing.
  • When selling loans to Retail customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
  • Call customers when their accounts have been opened, generate welcome pack letters and send to customers.

Operational Rigour and KYC compliance -20%

  • Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Relationship Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
  • Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
  • Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
  • Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.

Risk, Governance and Regulatory.

  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”

Customer Service – 15%

  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Continuously engage and resolve any issues pertaining to the top 50 customers of the branch, together with branch manager establish a contact matrix for the top 50 customers

Branch Support – 10%

  • Together with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
  • Authorise cashier transactions above their teller limits when called upon.
  • Act as cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
  • Conduct snap checks as allocated by the Branch Manager/Branch Operations Manager.
  • Perform any other duties as assigned.

Community 5%

  • Be involved in local community events and networking opportunities (e.g. clubs, meetings, business associations)
  • Developing the external market and community profile needed to maximize the local marketing opportunity
  • Identify community initiatives to become involved in and support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
  • Link community initiatives to both business opportunities and colleague events
  • Promote community agenda within the branch to build pride within colleagues and customers

Qualifications, Skills and Experience:

  • The ideal candidate for the Barclays Bank Universal Banker should hold a Bachelor’ degree in a relevant field
  • Excellent planning and organization skills
  • Very strong communication skills, both verbal and written
  • Questioning skills
  • Good PC skills
  • Good numeracy & analytical skills
  • Networking
  • Good selling/influencing skills
  • Presentation skills
  • Listening skills

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

Click Here

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Barclays Bank Jobs Uganda 2018 – Graduate Personal Banker

Barclays Uganda Jobs 2018 - Rising Eagles Graduate Programme 2018

Job Title:      Personal Banker – Barclays Bank Jobs Uganda 2018

Organisation: Barclays Bank UK

Duty Station: Lugazi, Uganda

Reports to: Branch Manager

About Barclays UK:

Barclays Bank Jobs Uganda 2018: Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary: The Personal Banker will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities:                                                                             

  1. Sales to Retail Banking Customers: 50%
  • Actively participate in specific product campaigns by ensuring that the products are explained to customers.
  • Agree, meet and exceed targets for specific sales campaigns.
  • Maintain own sales performance statistics for management information usage.
  • Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
  • Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
  • Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
  • In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
  • Responsible for complete account opening documentation together with customers and submit to the Branch Manager for review before submitting to operations for processing.
  • Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
  • When selling loans to Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
  1. Operational Rigour and Compliance with KYC Requirements: 20%
  • Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
  • The Barclays Bank Personal Banker will also achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
  • Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
  • Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
  • Occasionally, assist the Branch Manager to open and close cashier tills at the beginning and end of each day.
  • Carry out snap checks as allocated by the Branch Manager.
  1. Provision of Customer Service: 15%
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Guide customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.
  1. Branch Support: 10%
  • The Barclays Bank Personal Banker will work closely with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
  • Authorise cashier transactions above their teller limits when called upon.
  • Serve as the cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
  1. Community: 5%
  • Identify and participant in community initiatives to support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
  • Significantly contribute ideas to support the community initiatives agenda in the branch.

Qualifications, Skills and Experience:

  • The ideal candidate for the Barclays Bank Personal Banker should hold a good University degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
  • Competitor product sales experience is an added advantage
  • The applicant should have comprehensive knowledge of the Bank’s products, services and policies including standard tariffs.
  • Possess a good understanding of overall Retail goals & objectives, including the branch’s objectives growth of sales, cost control and income contribution
  • Thorough knowledge and understanding of the sales process
  • A working knowledge of the procedure manuals
  • A thorough knowledge of the bank’s internal departments, systems & procedures as well as risk & rigour requirements
  • A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
  • Excellent planning & organization skills
  • Very strong communication skills, both verbal and written
  • Good questioning skills
  • Good PC skills
  • Good numeracy & analytical skills
  • Good selling/influencing skills
  • Presentation skills
  • Good networking skills
  • Listening skills

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

Click Here

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Citibank Uganda Jobs 2017 – Fresher Collections Assistant

Citibank Uganda Jobs 2017 Citibank Uganda Internship 2017

Job Title: Clearing & Collections Assistant

  • Primary Location: Uganda,Central,Kampala
  • Education: Bachelor’s Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17068514

POSITION OBJECTIVE

Citibank Uganda Jobs 2017: Accurate transaction processing is the principle purpose of this job considering the sensitive nature of the Clearing function with special emphasis to the financial impact on the Bank.  This takes into consideration that the effective execution of this job has a heavy bearing on our standing in the market in as far as customer satisfaction is concerned.

Liaising with other commercial banks and the Bank of Uganda as well as solution providers is also a requirement for the job in ensuring that collection and payment services are performed efficiently and effectively.

• Timely representation at the Clearing House
• File receipt, download and reading in from Bank of Uganda
• Processing inward and outward items i.e checks, unpaid checks
• Balancing inward/outward clearing work by end of day
• Paylink checks liquidation using checks 32 and uploading of Batches in flexcube and
• Reconciliation of paylink suspense Account on a daily basis
• Preparation and recording unpaid checks as well as customer advices

EXPECTED CONTRIBUTION/RESPONSIBILITIES

Citibank Uganda Jobs 2017: The incumbent is responsible for ensuring that transactions are processed accurately, timely and in line with Citibank’s policies and Bank of Uganda / Uganda Bankers’ Association’s requirements.

Frustration of fraud attempts is also a key factor in the execution of this job

POSITION DIMENSIONS

a) The incumbent should ensure that the previous day’s collections and electronic files are signed and securely transported to the Clearing House in good time.
b) Effectively represent Citibank at the  Uganda Bankers Association (UBA) Clearing House
c) Ensure all collections and payments for the day are processed accurately to deter financial loss and customer dissatisfaction.
d) All check payments above a given limit as market conditions may require must be scrutinized and necessary callbacks made to customers to ensure authenticity of payments and mitigate bank exposure to fraud for high value transactions.
e) Continuous reviews of processing and service delivery to ensure improvement on quality and exceed customer expectations.
f) Speed Collect reconciliation and resolving exceptions with collecting bank.
g) Proactively reviewing the Nostro and closure of any clearing open items.

MONETARY RESPONSIBILITY

Citibank Uganda Jobs 2017: This job has an indirect responsibility over all funds received through collections and disbursed through payments.  This ranges to a monthly average of Ugx 60 billion (USD 24.0 mm) for payments, Ugx.63 billion (USD 25.2 mm) for collections, Ugx 175 billion (USD 60MM) for outgoing electronic funds transfers and Ugx125billion (USD 43.3MM) for incoming electronic funds transfers.

WORK OF OTHERS

a) Treasury dealers depend on the output of this job to enable them calculate the cash position of the Bank in forecasting their activities in the interbank money market to better manage the Bank’s liquidity.
b) This job depends on the output of the Cash and Collections Department in receiving cheque instruments over the counter and in the Collection centres.
c) This job also depends on the output of the Funds Transfer Department in processing outgoing credit and direct debit electronic funds transfer payments.
d) Citi Service depends on our timely response to queries.
e) TTS Product depends on clearing processes to deliver quality services on products related to collections and payments that they have sold to the customers.

KEY CHALLENGES/ANTICIPATED CHANGES

a) The incumbent has to be extremely perceptive and know our customers very well in a bid to frustrate the ever-increasing fraud attempts and dynamic fraudsters’ methodology.  They also have to be prompt in the escalation of any issues to the Unit Head in coming up with a decision that fulfills our promise to the customer and safe guards the Bank’s position.

CANDIDATE SPECIFICATIONS

EXPERIENCE

• Knowledge of the Uganda Bankers Association clearing house rules and Bank procedures.
• At least one year bank experience

SKILLS and KNOWLEDGE

• University Degree- honors degree  Upper 2nd
• Professional qualifications
• Excellent computer skills

PERSONAL ATTRIBUTES

• Perception and diligence are highly required given the financial sensitivity of this job.
• Ability and willingness to work under pressure and deliver within given deadlines is a major requirement.
• Customer focus
• Good interpersonal communication skills
• Team player
• Time management skills

WORKING CONDITIONS

• Ability to work under very tight time schedules with minimal negative financial impact.
• Diligence in performing tasks to ensure no errors within an environment very susceptible to fraud
• Working long hours incases where volumes are high.

BACK-UP ROLES IN O and T

• Teller in Cash and Tellers
• Customer Service

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

To apply:  Click here

Citi is an Equal Opportunities Employer

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Equity Bank Uganda Jobs – 100 Graduate Apprentices

Equity Bank Uganda Jobs

Job Title:    Graduate Apprenticeship Program (Equity Bank Uganda Jobs ) 

Organisation: Equity Bank

Duty Station: Kampala, Uganda

Job Ref: EBUL 01/2017

About Equity Bank:

Equity Bank Uganda Jobs: Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modem, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda and South Sudan, Equity Bank is now home to nearly 9 million customers, the largest customer base in the Eastern African Region.

Job Summary:

Equity Bank Uganda Jobs:  The Graduate Apprenticeship Program will offer fresh graduates the opportunity to join the banking sector in a winning banking environment. This apprenticeship program offers a well-structured training plan and the opportunity to work in all departments within Equity Bank while enabling you learn in a real job, gaining a real banking experience and a real future. Extending over 12 months, our apprentice program is not merely about hiring and grooming the young graduates by capitalizing on their technical base achieved at universities. Rather, the essence of this program is to foster excellence in the young flag bearers and nurture future leaders; this equips them with the confidence and competence to take on higher levels of professional responsibility.

Qualifications, Skills and Experience:  

All applicants for the Equity Bank Graduate Apprenticeship Program should possess a first class degree or 2nd class upper degree with a CGPA of 4 and above and should have completed university, graduated in 2015-2017.

How to Apply:

If you believe you are interested in joining the banking sector at Equity Bank, please send your application along with a detailed Curriculum Vitae and copiesof the relevant certificates and testimonials quoting the Job Title or Ref. No. (Check at the Top of Advert) to:  recruitment@equitybank.co.ug or post to:

The Human Resources Manager,

Equity Bank (U) Ltd,

P.O. Box 10184 Kampala

Deadline: 14th July 2017

Equity Bank Uganda Jobs – 100 Graduate Apprentices

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Cairo Bank Uganda Jobs – 10 Junior Banking Officers

Cairo Bank Uganda Jobs

Job Title:  10 Junior Banking Officers (10 No Experience Jobs)- Cairo Bank Uganda Jobs

Employer: Cairo International Bank Limited

Duty Station: Kampala, Uganda

Reports to: Senior Banking Officers

About CIB:

Cairo Bank Uganda Jobs: Cairo International Bank Limited (CIB) is a bank that has been operating in Uganda since September 1995, and regulated by the Bank of Uganda, offering a full range of banking services including; deposit taking, lending, treasury and trade finance services.

Job Summary:

Cairo Bank Uganda Jobs: The Junior Banking Officer will be responsible for the management of Cash, Credit, Customer Care support and marketing.

Qualifications, Skills and Experience: 

  • The applicants for the Junior Banking Officer jobs should hold a good honours degree in business studies, economics, marketing, finance, accounting, procurement and other related disciplines.
  • Prior work experience is an added advantage but is not mandatory.
  • Excellent presentation skills
  • Excellent communication and interpersonal skills
  • Computer literacy skills are mandatory
  • Working knowledge of the relevant laws guiding operations of Commercial Banks in Uganda is essential.

How to Apply

All suitably qualified and interested candidates should send their application letters with updated CVs, verifiable copies of academic / professional qualifications, two most recent passport-size colored photographs and day time telephone contact to the address below:

The Recruitment Manager,

SNG Sejjaaka, Kaawaase & Co.

Certified Public Accountants

Plot 31 Bukoto Street, Kololo

P.O. Box 7657 Kampala, Uganda

Deadline: 27th June 2017

Cairo Bank Uganda Jobs – 10 Junior Banking Officers

 

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Undergraduate Internships In Uganda – 2017 Internship Commercial Banking at Standard Chartered Bank

SC Bank Uganda Graduate Programme 2018 - Undergraduate Internships In Uganda

Internship Title: 2017 Internship – Commercial Banking – Uganda  – (INCBUG17(Undergraduate Internships In Uganda )

About Us:

Undergraduate Internships In Uganda: Standard Chartered Bank Uganda Limited is the oldest bank in Uganda having opened doors in August 1912. We had 11 branches up to 1972 and retained only one branch during the turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11 branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank Uganda has 29 ATMs and over 600 staff.

Our mission is; “To be the best International Bank in Uganda, leading the way in the financial services sector.”

Our strategic aspiration is; “We Bank the people and companies driving trade, investment and wealth creation in Africa, Asia and the Middle East.

How to Apply for Undergraduate Internships In Uganda:

Are you 100% sure?
We only allow one application per candidate per season so think about it carefully before you hit submit. Our system regularly checks for multiple applications using all of the data and system information provided during the application process.  We will only ever recognise your first application any subsequent applications will be deleted.

Are you eligible for Undergraduate Internships In Uganda?

We require an undergraduate degree for all Graduate opportunities.
To apply for a Graduate position you must have the permanent legal right to work in the country to which you are applying. That means you do not need the Bank to apply for a work permit or visa and that you are able to stay and work indefinitely in that country.
 You can out find more information about our IG programme and the stream you are applying to on our website here: https://www.sc.com/graduates/opportunities/

Undergraduate Internships In Uganda – 2017 Internship at Standard Chartered Bank