Deadline of this Job:
31st August 2016

Duty Station:
Kampala, Uganda

Job details:  The Receptionist / Administrative Assistant is responsible for:

  • liaising with customers in a service-oriented manner on behalf of the office by providing professional phone services, personally welcoming visitors and maintaining a high standard in the reception area
  • performing reception and secretariat services on a daily basis
  • manages daily office operations
  • managing the project office facilities
  • supporting the organisation of events and meetings

Specific tasks include:
Reception services

  • Answers and accepts phone calls and messages and/or forwards them
  • Maintains a call back list of all incoming calls which cannot be taken by the relevant staff member
  • Registers, documents and organises incoming and outgoing correspondence (e-mails, packages and personally delivered messages)
  • Ensures deputisation for other staff members
  • Ensures visitors are comfortable by offering newspapers, refreshments etc.

Office work and services:

  • ensures creation and/or regular updating of a list of contacts and addresses (telephone, e-mail)
  • sorts and distributes incoming correspondence (e-mail, fax, other official documents)
  • Makes photocopies and scans documents if and when required

Support to Administrative Experts:

  • Supports the preparation and organisation of events, meetings and activities in close collaboration with the Staff members of the project (invitation letters, reservations, reimbursement of transport allowance and per diem, etc.)
  • Compiles and organises information materials
  • Labels files according to GIZ filing system
  • Fills lists and tables according to the specific instructions of the administrative expert
  • Assists in preparing inventory lists
  • Maintains record of service requests
  • Prepares invoices/ receipts ready for stamping and have them signed by the responsible people
  • Assists in the preparations for internal control
  • Updates trainings, consultancy lists and databases as advised by the technical staff
  • Prepares advance and refund calculations for work related trips ‘
  • Updates business cards to the contact list
  • Regularly updates the fuel consumption of all project vehicles
  • Checks the logbooks of all project vehicles
  • Maintains the project office stock
  • Assures facility management of the project office and initiates in accordance with management repairs, maintenance, etc.
  • Prepares financial documents (vouchers, receipts, etc.) to be delivered to the finance manager

Other duties/additional tasks:
The receptionist

  • Performs other duties and tasks at the request of management
  • Undertakes further job training related to his/her position and duties, if required. Special training programs shall be identified and selected jointly with the Team leader
  • Assists in and/or carries out other project activities and other tasks as assigned, e.g. focal point for HIV, gender, security, etc., if required

A. Required qualifications, competences and experience

  • Diploma in Secretarial Studies, Administration or any related field. Professional experience:
  • at least 1-3 years’ professional experience in a comparable position.

Other knowledge, additional competences:

  • Good working knowledge of ITC technologies (related software, phone, fax, email, the Internet) and computer applications (e.g. MS Office)
  • Very good written and oral knowledge of English and Ateso languages. Kumam language of advantage ‘
  • Politeness and helpfulness in dealing with visitors
  • Willingness to up skill as required by the tasks to be performed – corresponding measures are agreed with management

Job application procedure
Please submit your cover letter and resume to the Human Resource Department of GIZ, Plot 23 Nakasero Road, Kampala OR by email to latest 31st August 2016.


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