Duty Station: Kampala, Uganda

Reports to: Unit Manager

About US:

UAP Holdings Limited is the pan-African Financial Services Company with a primary purpose of acting as a holding company for the various UAP businesses.The Group’s origins in Kenya date back to the 1920’s when Provincial Insurance Company of East Africa was incorporated. UAP Group embarked on a multi-phased restructuring plan in 2006 to shift from a traditional non-life insurance business to a broad-based Insurance and Financial Services Group. UAP Group has grown into a Pan-African Financial Services Group with a geographical footprint in six (6) countries namely Kenya, Uganda, South Sudan, Rwanda, Tanzania and Democratic Republic of Congo (DRC). The range of services and products have grown beyond General Insurance to include Life Assurance, Property Investments, and Fund Management and related Financial Services such as insurance premium financing, financial advisory and securities brokerage.

Job Summary:  The Agents / Risk Advisors will support UAP Insurance and serve as independent contractors and shall be remunerated by way of commission. The rate of Commission shall be as determined and regulated by the Insurance Regulatory Authority (IRA). Commission will be paid monthly on all the business closed in that month and is fully paid up. The Agents will mainly be responsible  for various types of General Insurance products  to  Businesses  and  Individuals  on  behalf  of UAP Insurance  Uganda  Limited, including Motor, Fire, Property, Personal Accident, Property, Home, Medical, Travel insurances, specialized  insurance  such  as  Marine,  Agriculture, Professional  Indemnity, Medical Malpractice.

Key Duties and Responsibilities:

  • Sell  and  promote  the  Company’s  General  Insurance  products  to  potential  and existing clients.
  • Seek leads and develop clientele through networking so as to find new and potential customers.
  • Contact potential clients and making presentations to prospective clients.
  • Present  proposals  and  requests  for  insurance  to  the  Company’s  underwriters  for quotations and promptly communicate the terms to the clients.
  • Follow up on quotations to close business and obtain feedback from clients.
  • Ensure that policy requirements are  fulfilled  such   as  medical Examinations, completion of appropriate forms.
  • The incumbent submit  duly  completed  proposal  forms  to  the  Company  and  obtain  confirmation binding cover.
  • Deliver  insurance  documents  to  the  client  and  explain  the  policy  terms  and conditions.
  • Maintain  regular  contact  with  the  clients  to  nurture  the  relationship  between the Company and customers.
  • Follow up policy renewals to retain the business.
  • Report clients’ claims to the Company and follow up claims documentation from the
  • Follow up the claim with the Company on behalf of the client and provide information on the claim status to ensure prompt settlement of claim;
  • Forward customer queries and complaints to the Company and ensure the same are addressed;
  • Identify customer needs and present them to the Company;
  • Obtain information on activities in the market and advise the Company on business opportunities and threats;
  • Maintain a record of all business acquired and prospective clients.

Qualifications, Skills and Experience:

  • The applicants for the UAP Insurance Agents / Risk Advisors should hold relevant Diplomas/Degrees
  • Prior experience in sales and marketing will be an added advantage
  • Working knowledge of and Qualifications in Insurance will be an added advantage
  • Good prospecting skills;
  • Organized, aggressive and self-driven;
  • Customer service orientation
  • Excellent communication, negotiation and interpersonal skills;
  • Ability to meet set goals and targets;
  • Honesty, reliability and dependability;
  • Good computer skills;
  • Ability to network and build relationships;
  • Age:  Above 27 years

NB: Payments are Strictly Commission-Based.

How to Apply:

All suitably qualified and interested candidates are encouraged to send a cover letter with a detailed CV including present position, phone contacts of two professional referees to dan.kitamirike@uap.co.ug.

Deadline: 30th November 2016



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