Duty Station: Kampala, Uganda
About US:
Tugende is a for-profit social enterprise that helps motorcycle taxi drivers in Uganda own their own motorcycles via a fair, transparent lease model instead of renting indefinitely. Ownership significantly increases income, job security and road safety. Tugende offers hire purchase arrangements of new motorcycles to recommended riders.
Job Summary: The Debt Recovery Officer will keenly track and resolve clients with outstanding payment issues
Key Duties and Responsibilities:
- Follow-up on payment commitments made to ensure compliance
- Regularly monitor delayed payments and other irregularities
- Investigate all clients’ claims of financial difficulties this will include physical visits to clients or their guarantors
- Send reports on suspected fraud or security concerns
- Enter detailed conversations notes on clients’ accounts
- Prepare and submit reports on failed delinquent accounts to supervisor
- Support the security team with motorcycle recoveries
Qualifications, Skills and Experience:
- The applicants for the Debt Recovery Officer job opportunity should hold a Diploma in finance or a similar field
- Additional qualification in legal knowledge is an advantage
- One year of debt collection experience
- The ideal candidate must hold values similar to our own Integrity, Empathy, Teamwork, Solution-Oriented and Always growing
- Possess good listening and verbal skills. (Ably communicate in at least in 2 local languages)
- Excellent negotiation, mediation and rapport skills
- Very persistent and hardworking
- High degree of flexibility
- Ability and willingness to learn how to ride a motorcycle.
- Applicants have the opportunity to be promoted to: Security and Debt Recovery Coordinator, Branch Coordinator and Operations Managers
How to Apply:
All suitably qualified and interested candidates should send their applications which should include an application letter and an up-to-date detailed CV with three professional referees and academic credentials addressed to the:
Human Resources Department,
Tugende Limited.
Email to: recruitment@tugendedriven.com
NB: Your name and the position you are applying for should be indicated in the subject of your email. The applications MUST NOT EXCEED 2MB.
Deadline: Friday 7th October, 2016
