Duty Station: Kampala, Uganda

Reports to: NOC Head of Section

About Africell Uganda:

Africell launched its commercial operations in Uganda in November 2014, having completed the acquisition of Orange Uganda earlier in the year. The acquired network has over 650 radio sites with a coverage footprint spanning the majority of Uganda and serving more than 1,000,000 active subscribers offering 2G, 3G, and LTE in Kampala.

Job Summary: The NOC Engineer will be managing trouble tickets originated by the OMC for all network elements.

Key Duties and Responsibilities:  

  • Handling and acknowledging trouble tickets Originated by the OMC
  • The incumbent will be qualifying alarms affecting the network to give a first diagnosis and escalating to the contractors or Africell field engineers.
  • Handling every service alarm detected by the service monitoring system (trouble ticketing), report and follow up alarms till alarm clearance.
  • Ensure that the planned intervention on the operational networks are all carried out in a controlled timely manner with minimum service downtime.
  • Fill alarms’ report and handover to the next shift.

Qualifications, Skills and Experience:  

The applicants for the NOC Engineer jobs must hold a bachelor’s degree in Telecommunications Engineering, Electrical Engineering, computer Engineering or any a related discipline.

How to Apply:

All suitably qualified and interested applicants should send an updated CV including three work related referees and cover letter to NOC Head of Section via E-mail to: salim.kinene@africell.ug.  The applicants must include the POSITION TITLE in the subject line of their email Or Hand deliver to Africell Uganda, Clement Hill Road, Plot 28-30, P.O. Box 24144 Kampala, Uganda.

Deadline: 28th October 2016


You just have to keep trying. Keep at it and do not draw back.

Incase you have any inquiry, let us know by commenting here.

This site uses Akismet to reduce spam. Learn how your comment data is processed.