Duty Station: Kampala, Uganda

Reports to: IT Manager

About US:

ASA Limited is an affiliate of ASA international Holding which is registered in Mauritius (”ASA International”). ASA International is a holding company that owns and operates microfinance institutions in different countries in Africa & Asia. The company currently has 43 (forty three) branches in Kampala, Wakiso, Mukono, Jinja, Iganga, Mityana, Rakai, Bugiri, Masaka ,Pallisa, Tororo, Mbale, Lyantonde, Lukaya, Mbarara , Kumi, Ntungamo, Bushenyi and Luwero districts. The major objective of ASA Microfinance (Uganda) Limited is to offer affordable, flexible and need-responsive micro-finance products and services to the economically active poor people in Uganda.

Job Summary: The I.T Officer will provide daily IT support to the ASA staff and in the Branch offices.

Key Duties and Responsibilities: 

  • The incumbent will be responsible for troubleshooting and resolving hardware, connection, Printer and software issues.
  • Ensure the reliability of the local communications system: e-mail and Internet connections.
  • The jobholder will update network applications as required.
  • Replace or repair defective parts and equipment.
  • Ensure that the virus protection software is installed on all machines and updated regularly.
  • Provide timely user support and conduct technology training for new and existing users.
  • Perform routine server monitoring and performance benchmarking.
  • Establish network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing routeradministration, including interface configuration, establishing connections and firewalls and routing protocols.
  • Participate in the network upgrades by liaising with vendors; developing, testing, evaluating, and installing enhancements.
  • Upgrade and update systems software as required.
  • Ensure the network is secured by developing network access, monitoring, control, and evaluation; maintaining documentation.
  • Keep an up to date inventory of all IT hardware and software.
  • Ensure that the Local Area Network is up and running.
  • Manage contracts with external suppliers and service providers in IT purchasing.
  • Complete special projects as and when requested.
  • Work in liaison with the other departments in the organization to support overall department goals and objectives.
  • Perform any other duties assigned to you from time to time by the management.

Qualifications, Skills and Experience:

  • The IT Officer should hold a Bachelor’s Degree in Information Technology or related field
  • At least two years’ experience in the similar field
  • Age: Below 32 years.

How to Apply:

All suitably qualified and interested candidates are encouraged to send a copy of their updated CVs with a cover letter (attached as one document) indicating three referees, two of whom should have been direct supervisors to: recruitment@asauganda.com, hrasauganda@gmail.com

Deadline: 31st October 2016



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