Job Title: Assistant Relationship Manager – KCB Bank Uganda Jobs 2021
Organization: KCB Bank Uganda
Job Location: Kampala, Uganda
KCB Bank Uganda Profile:
KCB Bank Uganda which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks. Currently KCB Bank Uganda has 14 branches complemented with 16 ATMs spread on Kampala Road, Commercial Plaza, Ben Kiwanuka, Luwum Street, Oasis Mall Sixth Street, Arua, Elgon Masaba, Fort Portal, Gulu, Hoima, Lira, Mbarara and Jinja that offer trade financing, corporate and retail banking services to customers
Job Summary
To grow and maintain a healthy personal banking portfolio (personal loans, accounts and e-products) and to act as a reliable point of contact for new and existing personal banking customers. Ensure that the customers’ banking needs are identified and fulfilled efficiently and cost-effectively, while managing risks associated with new accounts, loan portfolio, account mandates and related process flow.
Roles and responsibilities:
- Create and Manage client relationships and accounts to minimize attrition.
- Sourcing for new personal banking business opportunities in coordination with the sales team and other units.
- Participate in specific product campaigns by ensuring that the products are explained to customers.
- Adherence to KYC and AML policies and procedures.
- Cross sell bank products including assets, liability and electronic banking products
- Initiate personal loan applications and ensure good underwriting practices.
- Prepare and submit relevant reports.
- Managing personal banking portfolios and monitor daily branch budget for personal accounts.
- When selling loans to retail customers, complete the personal loans financial analysis of customers. Where customers don’t meet the minimum criteria, advise the customer verbally or in writing as the customer requires. Report such denials and details to the branch manager on a daily basis.
- Sales calls and market intelligence gathering
- Monitor and handle overdrawn, inactive, dormant and zero balance personal accounts and initiate relevant reports.
- Own and manage personal products at the branch and channel sales targets to contribute towards the out let sales objectives.
- Any other duties that may be allocated from time to time.
- Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.
Minimum Qualifications:
- A university degree in relevant business discipline, any professional Qualification in General Banking is an added advantage.
- At least 2 years’ experience in sales and services and their relevance to Consumer customers.
- Ability to identify, analyze and structure consumer lending requirements.
- Thorough knowledge of banking products and services.
- Demonstrate knowledge of Digital Financial services and their relevance to customers.
- Strong communications, negotiation, and interpersonal skills with ability to win business.
- Passion for Performance.
- Open to New Ideas in a rapidly changing Business Environment and innovative.
How To Apply for KCB Bank Uganda Jobs 2021
All interested and suitably qualified candidates should submit their applications through the link below.
Deadline: 29th September 2021
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