Job Title: Contact Centre Agent – ABSA Bank Uganda Jobs 2022
Organization: ABSA Bank Limited
Job Location: Kampala, Uganda
ABSA Bank Limited Profile:
Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Job Summary:
To provide excellent service to all customers through the provision of product information, real-time resolution of customer queries, complaints, handling and identification of customer needs through lead generation.
Roles and responsibilities:
- Specialist operations support: Provide administrative and entry-level specialist operations support and advice against standard operating procedures
- Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Minimum Qualifications
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
How To Apply for ABSA Bank Uganda Jobs 2022
All interested and suitably qualified candidates should submit their applications through the link below.
Deadline: Open until filled
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