Job Title: Casework Administrator – Redeem Uganda Jobs 2022

Organization: Redeem

Duty Station: Mbale, Uganda



Redeem Profile

Redeem’s mission is to protect widows and orphans from violent abuse and exploitation by;

  • Awakening the world to the need to defend the orphan and the widow in the twenty-first century;
  • Assembling the resources needed to protect the world’s most vulnerable widows and orphans;
  • Assisting law enforcement in real cases that restore victims and restrain their abusers; and
  • Amplifying law enforcement protection through community engagement and capacity building.

We are currently implementing a program in Uganda to protect widows and orphans from the devastation of predatory eviction with plans to expand our defense of the vulnerable into other countries in the future.



Job Summary:

As a Redeem Casework Administrator, you will support the other members of your casework team in representing individual victims of violence in the criminal, civil and administrative justice systems and enhance the capacities of our law enforcement partners while contributing to Redeem’s culture of Christian excellence.



Roles and Responsibilities:

  • Data Management and Reporting Collaborating with national and global leadership on monitoring, evaluation and reporting strategy;
  • Managing and ensuring the casework team’s utilization of Redeem’s case management system;
  • Entering, updating and analyzing on the casework team’s casework data, metrics and results;
  • Managing and ensuring the accuracy of the casework team’s physical and electronic casework files;
  • Compiling and presenting relevant casework data and reports internally and to third parties;
  • Supporting the team in preparing monthly, quarterly and annual reports on project progress; and Supporting Redeem’s leadership in improving its ability to track relevant indicators.
  • Casework Support and Administration Partnering with other members of the casework team in developing Redeem’s intervention strategy;
  • Identifying and advising potential clients through initial interviews and Redeem’s screening process;
  • Assisting clients with estate administration and land transfer, distribution, demarcation, and titling;
  • Filing documents with and collecting documents from courts, parties and governing authorities;
  • Appearing before and pursuing action from courts and governing authorities on behalf of clients;
  • Updating and maintaining a law library with newly enacted laws and relevant reading resources; and Supporting the casework team in workflow management.
  • Miscellaneous Communicating with donors, supporters, media and other outside parties about Redeem’s work;
  • Contributing to the review and design of organizational systems, guidelines and policies; Participating in Redeem’s professional development and spiritual formation activities; Supporting other teams within Redeem in the achievement of their objectives; Identifying lessons learned and opportunities for improvement from Redeem’s casework;
  • Performing clerical duties (photocopying, filing, posting, errands, etc.) as needed, and Completing other duties as assigned.

Redeem strives to build a culture of Christian excellence that reflects the following three core values:

  • We love each other well; We don’t make easy things hard; We measure by results; and We are joyful in our work.



Minimum Qualifications

Redeem is looking for a highly skilled and responsible individual who will reflect these values while representing individual victims of violence in the criminal, civil and administrative justice systems and enhancing the capacities of our law enforcement partners from JLOS.

  • The ideal applicant must hold a Degree or equivalent in Project Management, Data Science, Law, or related field;
  • At least two years supporting an active criminal and/or civil litigation practice; Required: Experience with data entry and management; Preferred: Valid Practicing Certificate from the Uganda Law Development Centre; and Preferred: Experience working with JLOS actors.
  • Fluency in English and Lugisu with excellent written and oral communication in both; Required: Computer literacy with strong capacity in word processing, email and other systems;
  • Understanding of Google business suite and digital project management tools;
  • Legal reading, writing and analysis skills; and Preferred: Public speaking and or teaching skills.


  • Mature Christian Faith;
  • High degree of personal and professional integrity and trustworthiness;
  • Strong teamwork, interpersonal skills and ability to work on a multidisciplinary team;
  • Excellent independent professional judgment and ethical decision-making;
  • Innovative and creative problem solving in the face of complex nuanced issues;
  • Persistence and tenacity in the face of difficult problems or challenges
  • Commitment to meet deadlines and achieve results in fast-paced environment; and
  • Love-motivated service orientation toward clients, colleagues, partners and adversaries.

The Casework Administrator will report to Redeem’s Program Manager and will be based in Mbale, working primarily in the Bugisu region with occasional travel throughout Uganda.



How To Apply for Redeem International Jobs 2022

All suitably qualified and interested applicants should send a cover letter and resume, with copies of their academic credentials, to the Human Resource Manager at

Deadline: 27th June 2022



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