Job Title: Hospital Receptionist 

Organization: Lifeline International Hospital

Duty Station: Kampala


Roles / Responsibilities:

  • Welcomes patients and visitors in person or on the telephone and answers inquiries.
  • Scheduling appointments in person or by telephone as directed by the clinician/doctor.
  • Keeps patient’s appointments on schedule by notifying providers of patients’ arrival, and reviewing service delivery compared to the schedule.
  • To ensure proper documentation of required patient information and prompt communication.
  • Comforting patients with anxiety, answering patients’ questions, and maintaining the reception area.
  • Helps patients in distress by responding to emergencies.
  • Ability to work under pressure and react effectively to emergency situations.
  • Protect patients’ rights by maintaining confidentiality of medical, personal and financial information.

Minimum Qualifications

  • Must have a certificate/diploma in administration.
  • At least 2(two years) experience working in a health care facility.
  • Working knowledge of medical terminology.

Application Instructions

Interested candidates should address their applications to the head of human resources and development via the email below;

Closing Date: Open until filled

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