Management Trainee (Business Relationship) – NITA Uganda

November 18, 2022

Job Title: Management Trainee (Business Relationship)

Organization: NITA Uganda

Duty Station: Kampala

 

Roles and Responsibilities

  • Ensure timely logging of Stakeholder engagements;
  • Analyze data consolidated from stakeholder engagements and submit appropriate recommendations to Management for consideration;
  •  Follow-up on escalations from Clients;
  • Log requests arising from stakeholder engagements with the Service desk and follow up for closure;
  • Identify and escalate situations requiring urgent attention;
  • Prepare weekly, quarterly, and annual BRM reports;
  • Improve and promote usage of the BRM tool;
  • Pass on any feedback or suggestions by customers to the appropriate internal team

Minimum Qualifications

  • Bachelor’s degree in Information Technology or a relevant field. Applicants should have graduated have graduated recently.
  • Experience in Data analysis, data visualization and report writing, relationship management, and data analysis tools such as Power BI.

Application Instructions

Interested candidates should submit their applications online via the link below:

APPLY HERE NOW

Closing Date: 23rd November 2022

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