Senior Operations Assistant – IOM Uganda

December 3, 2022

Job Title: Senior Operations Assistant (Field Support)

Organization: International Organization for Migration (IOM)

Duty station: Entebbe


Roles and responsibilities:

  • Coordinate a team or teams of up to a total of eight staff members undertaking field activities in an assigned area or areas, such as at an airport, transit center, third-party facility, camp-based operation or sub-office, or in relation to transportation.
  • Coordinate the efficient and effective management of airport services, including care and verification of travel documentation; assistance with airport formalities; escorts for arriving and departing individuals.
  • Coordinate staff as they assist individuals at transit centers or third-party facilities throughout their stay. Coordinate with the Operations Associate (Field Support) to maintain an organized flow of individuals and their luggage through arrival and departure procedures at the facility
  • Coordinate timely and adequate services for meals, snacks and water for individual staying at Transit Centers, third-party facilities or during transit in airports and other locations, ensuring staff members work closely with the service provider
  • Coordinate pre-departure formalities including but not limited to travel loans, luggage, prohibited items, bag tags and clothing/shoes.
  • Supervise the coordination of transportation from consolidation points, transit centers and third-party facilities, including liaising with service providers, supervising staff as they ensure the identity verification, readiness and organization of individuals being transported, and preparing and supervising relevant briefings.


Minimum Qualifications

  • University degree in Political or Social Sciences, Education or a related field from an accredited academic institution with four years of relevant professional experience;
  • OR High school diploma with six years of relevant professional experience.
  • Prior Movement Operations, transportation-related and/or management experience a strong advantage.
  • Demonstrated ability to work effectively with a variety of stakeholders;
  • Experience in leading interactive training seminars or orientation sessions for youth and adults.
  • Excellent planning, organizational and time management skills;
  • Solid computer skills, including proficiency in MS Office Packages (Office, Excel, Power Point, SharePoint, Outlook)
  • Fluency in English
  • Working Knowledge of French is advantageous


Application Instructions

Interested candidates should submit their applications online via the email below:

IOM will only accept applications that should include a cover letter (not more than one page) and résumé highlighting the required education and experience.

Reference Number and Position Title: VN/UG/023/2022 – Senior Operations Assistant (Field Support) should be specified in the SUBJECT field.

Closing Date: 12th December 2022.

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