IT officer – Path Uganda

December 9, 2022

Job Title: IT officer

Organization: Path


Roles and responsibilities:

  • Provide support for day-to-day office IT operations and management of IT systems in place (PABX, Biometric access system, Audio Visual system, CCTV, ISP )
  • Responsible for new laptop setup, troubleshooting and
  • Periodic maintenance of IT equipment and coordinate with external vendors when applicable and overseeing overall equipment maintenance.
  • Liaising with Service providers and IT vendors for technical support and escalations
  •  Assist in local area network (LAN) setup, management and troubleshooting.
  • Performing operating system upgrades by installing software patches when necessary
  • Basic Active Directory administration
  • Setup new users as well as carrying out IT onboardings and
  • Liaise with the Regional Systems Administrator and /or International IT Team for support and
  • Conduct periodic IT audits for compliance
  • Work with the global IT team in rolling out Global technical solutions and
  • Proactively monitor ICT systems and troubleshoot any incidences affecting service availability and
  • Custodian of specific software licenses for the Uganda office and ensuring they are renewed


Minimum Qualifications

  • Maintain day-to-day system operations and other functions as assigned by the Site
  • Bachelor’s Degree in IT/Computer Science or any related
  • CompTIA A+, N+, or CCNA certification an added advantage
  • At least 2 years of work experience in Information Systems implementation and network infrastructure support and
  • End user support experience including hardware and software experience setup, installation and
  • Demonstrated working knowledge of Microsoft PC operating systems, Office 365, Windows Server Administration and networking technologies, such as VPN, firewalls, and various LAN technologies.
  • Working knowledge of Meraki.
  • Hardware and Software troubleshooting


Application Instructions

Interested applicants should send their applications online via the link below:


Closing Date: 16th December 2022.

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