Job Title: Apprentice

Organization:  ABSA Uganda

Location: Kampala


Roles and responsibilities: 

General Working Conditions/Inherent Requirements

  • Frequent Visual, listening concentration, sitting, telephone & computer usage
  • Observe requirements and obligations under the workplace health and safety practices.


  • Attend to all walk-in clients and ensure that they receive excellent service daily.
  • Execute the highest level of professionalism while dealing with customers.

Managing Customer Complaints

  • Ensure that all the details pertaining to complaints are obtained from the customers, logged into the bank’s complaint management system (BOC) and follow up for resolution of all complaints that can be resolved at First Point of contact.

Records management

  • Receive, register/record and direct hand delivered mail to the Mail Centre
  • Receipt, acknowledgement, and submission of treasury bills every Wednesday into the treasury box


Minimum Qualifications:

  • Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)


How To Apply:

Interested persons should submit their applications online via the link below:

Click Here To Apply.

Application Deadline: 20th May 2023.


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