Title: Food & Beverage Service Supervisor
Deadline: 11th June 2024

Company: UGANDA CHRISTIAN UNIVERSITY (UCU)
Industry: Education
Location: Mukono

Job Description
Qualifications and Skills:

  1. Education:
    • Degree or equivalent (additional certifications in hospitality management related is a plus).
  2. Experience:
    • Proven experience of 2 years and above in a supervisory role within the food and beverage industry.
    • Knowledge of Christian hospitality principles and practices.
  3. Communication Skills:
    • Excellent verbal and written communication skills.
    • Ability to effectively communicate with guests, staff, and management.
  4. Leadership:
    • Strong leadership and interpersonal skills.
    • Ability to inspire and motivate a diverse team.
  5. Customer Service:
    • Demonstrated commitment to providing exceptional customer service.
    • Ability to handle guest concerns with empathy and professionalism.
  6. Organizational Skills:
    • Strong organizational and multitasking abilities.
    • Detail-oriented with a focus on maintaining high standards.
  7. Must be a mature and committed Christian of high integrity.

Responsibilities:

  1. Supervise Dining Operations:
    • Oversee day-to-day operations of food and beverage service, ensuring high standards of cleanliness and hygiene.
  2. Staff Management:
    • Lead and motivate dining staff, including servers, kitchen staff, and cleaning personnel.
  3. Customer Service:
    • Interact with guests professionally, ensuring their needs are met and handling inquiries and feedback.
  4. Collaboration:
    • Collaborate with the Executive chef for menu planning, cost control, event planning, and special dietary requirements.
  5. Effective Communication:
    • Communicate effectively with Hospitality Officer regarding supplies, staff discipline/training, innovation/improvement suggestions, customer feedback, and inventory management.
  6. Adherence to Christian Values:
    • Uphold and promote Christian values and ethos in all interactions and operations.
    • Foster a spirit of hospitality reflective of Christian identity.
  7. Other Duties:
    • Perform any other official duties as assigned by the Supervisor.

How to Apply
Apply through the provided link: UCU Job Application

UGANDA CHRISTIAN UNIVERSITY (UCU) is an equal opportunity employer. Only short-listed candidates will be contacted.

 

 



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