Job Listing: Manager – Payments

Position: Manager – Payments
Employment Type: Full-time

Location: Kampala, Uganda
Industry: Telecom
Company: MTN Uganda

Company Overview:

MTN Uganda is a leading telecommunications provider in Uganda, committed to driving innovation and providing reliable mobile payment solutions. Join our team to contribute to the development of MTN’s Mobile payment strategy and the successful delivery of digital payment solutions.

Job Summary:

The Manager – Payments will be responsible for driving the development of MTN’s Mobile payment strategy and successful delivery of digital payment solutions through new products, solutions, and strategies to increase MTN Mobile Money merchants’ ecosystem and ALL other payments growth on all fronts (customer use, volumes, and revenues).

Main Job Functions:

Strategy Implementation:

  • Play a pivotal role in strategy contribution and direction for Payments, aligning the vertical objectives with the overall business goals and vision of the organization.
  • Implement and communicate the roadmap and vision for the vertical in collaboration with the vertical head.

Product Development:

  • Initiate and drive the end-to-end product development lifecycle for payment-related initiatives.
  • Collaborate with product managers, designers, and engineers to define requirements, prioritize features, and ensure timely and high-quality delivery.

Stakeholder Collaboration:

  • Work closely with stakeholders from other verticals to ensure effective collaboration and alignment of objectives.
  • Explore new opportunities and enhance the payment ecosystem through ongoing growth market initiatives.

Innovation and Market Trends:

  • Stay up to date with the latest industry trends, emerging technologies, and regulatory developments related to payments.
  • Identify innovative solutions and market opportunities to enhance the organization’s payment capabilities.

Performance Monitoring:

  • Establish key performance indicators (KPIs) and metrics to track the performance periodically and the success of payment initiatives.
  • Analyze data, generate insights, and make data-driven decisions to optimize performance.

Risk and Compliance:

  • Ensure that all payment solutions comply with relevant regulatory frameworks, industry standards, and security requirements.
  • Mitigate potential risks and implement robust controls within the payment’s ecosystem.

Customer Experience:

  • Champion a customer-centric approach to payments, identifying opportunities to improve the user experience.
  • Analyze customer feedback and market trends to inform the development of new payment features and capabilities.



  • Bachelor’s degree in a relevant field (e.g., Business, Finance, Computer Science) is required.
  • A master’s degree or equivalent has an added advantage.


  • Proven experience (6+ years) in a role within the payments domain, preferably in the fintech industry.
  • Strong understanding of payments infrastructure, systems, and technologies.
  • Deep knowledge of payment industry regulations, compliance requirements, and security best practices.
  • Experience in agile methodologies and product development practices.
  • Effective communication and stakeholder management skills.
  • Good understanding of the Ugandan market, subscriber preferences, and trends.

Application Deadline: June 11, 2024

How to Apply:

Apply here: MTN Uganda – Manager – Payments

About MTN Uganda:

  • Industry: Telecom
  • Location: Kampala, Uganda

Note: Female candidates are strongly encouraged to apply. Presentation of false academic documents and certifications will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

This is a great opportunity to contribute to the growth and development of digital payment solutions in Uganda. If you meet the qualifications and are passionate about driving innovation in the payments sector, we encourage you to apply.



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By Daniel

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