Job Title: Assistant Care Manager                                                                                                                                                                                                                     Job Type: Full-time

Company: Jubilee Insurance

Location: Kampala, Uganda

Reporting Line: Assistant Manager – Care Management

Number of Persons Required: 3

Role Purpose: The Assistant Care Manager is responsible for Care Management by following up members undergoing inpatient care and reporting to the care management team.

Key Deliverables:

  • Review medical claims for compliance with applicable policy guidelines.
  • Interact with clients, brokers, and clinicians as needed.
  • Obtain medical information from providers.
  • Handle coverage enquiries with brokers, providers, and members.
  • Vet and confirm the validity of the services given by the service provider.
  • Liaise with the underwriting team on the scope of cover for various schemes.
  • Pre-authorize services that require prior approval from Jubilee Health.

Key Competencies:

  • Must be a critical thinker.
  • Team player.
  • Excellent interpersonal and communication skills.
  • Keen attention to detail.


  • Degree in Clinical Studies, Medical Course, or any related course.
  • Good understanding of the concepts of medical insurance.
  • Mature, team player with supervisory skills.
  • Proficient in the use of Microsoft Office Suite and packages.
  • Quick at learning the current Medical System.

Relevant Experience:

  • Minimum of Two (2) years of experience.
  • Experience in Claims Approval is an added advantage.

Application Process:

If you are qualified and seeking an exciting new challenge, please send your application, CV, and academic documents as one document either in PDF or Word format to Clearly quote the position in the subject line.

Application Deadline: No later than 5:00 PM on Monday, 17th June 2024.

Note: Only shortlisted candidates will be contacted.

About JUBILEE INSURANCE: Industry: Insurance Location: Kampala, Uganda



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By Daniel

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