Job Opening: Manager Applications (1)


Deadline: 21st June 2024, 5:00pm

Job Details:

  • Department: Information Technology
  • Reports To: Head Information Technology
  • Grade: HFB 6C
  • Direct Reports: Direct – IT Supervisor-Business Applications, IT Applications Administrator, Database Administrator; Indirect – IT Services Consultants, External IT Services Vendors
  • Interacts/interfaces with:
    • Internal – Head of Departments, All Staff (Key Users)
    • External – IT Services Consultants, External IT Services Vendors

Job Purpose:

To manage and support the various Information Systems Teams in providing the bank’s core banking and business functionality.

Key Result Areas:

  1. Implement specific strategies to achieve 99% uptime of all business applications of the Bank.
  2. Ensure utility and warranty for all technology services under IS section following the ITIL framework.
  3. Develop and implement specific disaster recovery and business continuity procedures for all business applications of the Bank.
  4. Oversee installation, configuration, and testing of both banking and non-banking applications.
  5. Manage execution of service requests for upgrading, maintenance, and routine support to applications in line with SLA obligations.
  6. Continuously engage users to obtain feedback on functionality of different applications and provide feedback to the Business Technology Teams.
  7. Work with the change and digital transformation teams to propose improvements on existing applications and to make proposals for new innovations based on user feedback and emerging business needs.
  8. Ensure that service requests and problems are addressed in a timely manner.
  9. Review documentation relating to different applications and propose improvements to the various processes and procedures for existing and new applications.
  10. Supervise the implementation of agreed controls and all protocols relating to the safe management of information in all databases to ensure the integrity of data in the databases.
  11. Accountable for effective supervision and managing the performance of the team.

Person Specifications:

Education & Training:

  1. Bachelor’s Degree in ICT and Computer related studies e.g. Computer Science, Computer Engineering, IT, or other related studies e.g. Bachelor of Statistics, Data Science, Mathematics, Electrical, Data Communication and Networks.
  2. Postgraduate training in Databases Administration and Applications and Software Development e.g. Java, MySQL, Cloud Application Developer, Cloud Native Developer, Mobile Application Developer, or Cloud Application Administrator and management of ERPs.
  3. ITIL Foundation Certificate in IT Service Management.

Skills & Experience:

  1. At least 5 years’ experience in Applications Development and maintenance.
  2. Proven technical skills in Applications and Software Development e.g. Java, MySQL, Cloud Application Developer, Cloud Native Developer, Mobile Application Developer, or Cloud Application Administrator and management of ERPs.
  3. Skills in databases administration.
  4. Experience and in-depth knowledge of the diverse range of all the software and hardware in the Bank, including management of ERPs.
  5. Ability to effectively supervise and manage the performance of a small technical team.
  6. Skills in innovation.
  7. Attention to detail.

Business Behaviors:

  1. A high level of integrity.
  2. Ability to work under minimum supervision.
  3. Teamwork and ability to work well with various teams in the Bank.
  4. Respectfulness and cordial to foster good working relationships with service providers and customers.
  5. Good customer service.
  6. Strong communication and interpersonal skills.
  7. Excellent coordination and organizational skills.

How to Apply:

Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates, and testimonials, daytime telephone contact, postal and email address, and three competent referees not later than Friday, 21st June 2024 by 5:00 pm to:

Chief Human Resources Officer
Housing Finance Bank
Investment House
4 Wampewo Avenue, Kololo

Please take note that all applications should be sent by email to


Please note that ONLY shortlisted candidates will be contacted and any form of canvassing will lead to automatic disqualification.

Guidelines for submitting Documents:

  1. Ensure that all your documents are scanned and submitted in 1 single batch using the following order:
    • Application letter
    • Curriculum Vitae (CV)
    • Academic Documents and Certificates
  2. The maximum document size is 10 MB.
  3. Please indicate the name of the position you are applying for in the subject.


  • Industry: Banking
  • Location: Kampala



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