Job List

Deadline: 30/06/2024

Job Title: Front Desk/Receptionist
Company Name: ITHUBA
Location: Kampala
Job Type: Full-time
Reports to: Regional Manager

About Us:
ITHUBA is a dynamic and rapidly growing organization in Africa within the exciting world of Lottery and Gaming. Our company mission is to contribute positively and actively to socio-economic development through the ethical and efficient operation of the National Lottery, in a manner that will engender a spirit of pride among its shareholders, key strategic partners, and staff.

Job Description:
The job holder will be the first point of contact for all our visitors and clients at the head office. He/She will facilitate effective and efficient administrative front desk support, ensuring smooth operations and professional conduct with the highest quality standards.

Duties and Responsibilities:

  • Ensure the reception is clean, tidy, and presentable at all times.
  • Greet clients and visitors with a positive, helpful attitude and a professional manner.
  • Handle incoming calls promptly and courteously with good customer care and route calls as necessary.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Schedule appointments and maintain appointment diary either manually or electronically.
  • Organize meetings, meeting rooms, and training rooms.
  • Receive, register, sort, and distribute daily mail/deliveries/documents.
  • Keep inventory of all office supplies and place orders for replenishment whenever needed.
  • Provide cover, on prior arrangements, for other office support during their official absence.
  • Perform other clerical receptionist duties as may be required from time to time.
  • Perform ad-hoc administrative duties.

Qualifications, Skills, and Experience Required:

  • Bachelor’s degree in a relevant field such as Office Management, Secretarial Studies, Business Management, or any related discipline.
  • 2 years’ experience in a similar role in the hospitality industry/sector is preferred.
  • Consistent, professional dress, and manner.
  • Strong organization and problem-solving skills, with the ability to maintain and keep track of tasks.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft Office applications.
  • Good time management skills.
  • Experience with administrative and clerical procedures.
  • Customer service skills.

Personal Attributes:

  • Maintain a neat and professional appearance.
  • Possess a positive attitude and the ability to build rapport with visitors and staff.

How to Apply:
If you are excited about the prospect of working with us and passionate about changing lives, we want to hear from you! Please send your cover letter outlining the role you are applying for and your relevant experience, updated CV with 3 referees, and academic documents to by 17th June 2024.

Note: Please consider your application unsuccessful if you have not heard from us by 30th June 2024.

Company Information:

  • Industry: Gaming
  • Location: Kampala



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