Title: Telesales Agents (10)

Company: Bayport Financial Services (U) Ltd
Deadline: 12/07/2024

About Company

Bayport Financial Services (U) Ltd is a leading non-deposit taking financial institution established in 2004, licensed and regulated by UMRA. Based in Kampala, Uganda, Bayport Financial Services is committed to providing financial solutions suited to the needs of an inclusive and broad customer base by embracing technology, product leadership, and innovation.

Description

Full-time

The Telesales Agent will procure sales through telephone communication.

Key Duties and Responsibilities:

  • Enhance customer service and company image.
  • Interest customers in taking repeat loans from Bayport Financial Services (U) Ltd.
  • Get referrals from existing customers for more customers.
  • Process loans for customers who are contacted and express interest in loans.
  • Help grow retail sales for our branches by referring to them customers contacted within their regions.
  • Demonstrate and deliver professional, effective, and efficient customer service.
  • Make after-sales courtesy calls to establish customer satisfaction.
  • Procure sales in the various products offered by the company.
  • Customer retention service.
  • Win back churned/inactive customers.
  • Onboard new customers.
  • Prepare and interpret own reports.
  • Any other duties as may be assigned from time to time.

Qualifications

  • At least one year of relevant work experience, six months of which must be in a sales position.
  • Knowledge of office administration.
  • Aged from 20-30.
  • Above-average people skills/soft skills (including listening skills, stress management).
  • Analytical capabilities for report writing purposes.
  • Integrity and ability to both work in and lead a dynamic team.
  • Verbal and written communication skills.
  • Good knowledge of company credit/lending policy.
  • Team player who can manage people efficiently in a changing environment.
  • Good computer and database skills.
  • Ability to plan, multi-task and manage time effectively.

How to Apply

All suitably qualified and interested candidates should send their applications to:
Email: ugcareers@bayport.co.ug

Addressed to:

The Human Resource Manager,
Bayport Financial Services (Uganda) Limited,
Plot 4, Trust Towers, Kyadondo Road, Kampala
P.O. Box 1171, Kampala, Uganda.

Deadline: 12th July 2024

NB: Only shortlisted applicants will be contacted, and any form of canvassing will lead to disqualification.

 

 



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