Job Title: Branch Manager

Company/Organization: Housing Finance Bank

Location: Mbarara, Uganda

Job Type: Full-time

Reports to: Branch Distribution Manager

Job Summary

The Branch Manager – Mbarara will implement the branch distribution & optimization strategy in line with business growth & development, risk management, customer experience, digital transformation, staff engagement, and financial performance objectives.

Key Duties and Responsibilities

  • Develop strategies to grow the branch’s liability base and asset portfolios in line with the bank’s strategy.
  • Monitor the achievement of customer service ratings in accordance with the bank set standards.
  • Monitor and implement compliance of credit risk framework to keep portfolio asset quality within acceptable levels.
  • Implement branch internal controls and procedures in line with the bank policy.
  • Plan and coordinate the budgeting processes of the branch, monitor monthly performance of the budget, and initiate corrective action in case of any variances.
  • Review, coordinate, monitor, and authorize all the processes of opening, reactivation, adjustment, transfer, and closure of all accounts in line with bank policies/procedures, KYC guidelines, CRB, and money laundering guidelines.
  • Conduct field visits and carry out the verification of loans to improve branch portfolio quality.
  • Produce branch performance reports and present them to all stakeholders for review in accordance with set standards.
  • Plan, review, and monitor staff development and performance initiatives for branch staff in line with existing Human Resource policies.

Financial Responsibility

  • Develop strategies to grow the branch’s liability base and asset portfolios in line with the bank’s strategy.
  • Manage costs to optimize profitability at the branches.

Qualifications, Skills and Experience

Education and Training

  • An Honours degree in business or related field from a recognized University.
  • Post-graduate qualifications / Professional Course in a relevant discipline would be an added advantage.

Skills & Experience

  • Minimum of 5 years progressive experience in business growth and branch operations, as well as progressive experience in credit.
  • Sound understanding of laws and regulations relating to lending in financial institutions.
  • High level of analytics and business intelligence to conduct analysis on market trends.
  • Leadership skills; should have managed a team before.

Business Behaviours

  • Computer literacy.
  • Credit analysis.
  • Marketing and sales.
  • Relationship management.
  • Collaboration skills to build relationships and manage conflicts.

How to Apply

All suitably qualified and interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address, and three competent referees to:

Chief Human Resources Officer,

Housing Finance Bank,

Investment House,

Plot 4 Wampewo Avenue, Kololo.

Please take note that all applications should be sent by email to


Any form of canvassing will lead to automatic disqualification.

To be eligible to apply, you must have held your substantive position for at least two (2) years and have a consistent satisfactory performance with no disciplinary record over the immediate consecutive past one year.

Guidelines for submitting documents:

  • Ensure that all your documents are scanned and submitted in one single batch using the following order:
    • Application letter
    • Curriculum Vitae (CV)
    • Academic documents and certificates
  • The maximum document size is 10 MB.
  • Please indicate the name of the position you are applying for in the subject.

Deadline: 12th July 2024 by 5:00pm

About Housing Finance Bank

Industry: Banking

Location: Mbarara, Uganda

Housing Finance Bank is a commercial bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.



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