Job Title: Receptionist                                                                                                                                                                                                                                                      Job Type: Full-time

Company: HOPE OF CHILDREN & WOMEN VICTIMS ORGANISATION (HOCW)

Location: Ndejje off-Entebbe Road, Uganda

Job Summary: We are seeking a friendly, organized, and reliable Receptionist to join our team. The Receptionist will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support.

Key Responsibilities:

  • Greet and welcome visitors with a positive, helpful attitude.
  • Manage the enrollment process for new students, providing guidance and directing them to their appropriate levels after registration.
  • Answer, screen, and forward incoming phone calls.
  • Maintain the reception area, keeping it clean and organized.
  • Receive, sort, and distribute daily mail and deliveries.
  • Schedule appointments and maintain calendars.
  • Perform basic bookkeeping, filing, and clerical duties.
  • Assist with administrative tasks as needed.

Qualifications:

  • High school diploma or equivalent.
  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Proficiency in Microsoft Office Suite.
  • Professional attitude and appearance.
  • Excellent verbal and written communication skills.
  • Proficiency in speaking both Swahili and Luganda in addition to English.
  • Strong organizational skills and attention to detail.
  • Team player with a capability to work in a multidisciplinary team.

Working Conditions:

  • Office environment.
  • Full-time position with typical working hours from 8:00 AM to 5:00 PM, Monday to Friday.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their applications, CV, and academic documents electronically or via hand delivery, ensuring they are computer word processed. Applications should be addressed to the Settlement Administrator via email at hr.hocw@gmail.com or by calling +256 200900543.

All applications must include copies of educational/training certificates.

  • For refugee applicants, please include a recommendation letter from your LC1 and a photocopy of your refugee ID.
  • For national applicants, please include a recommendation letter from the area LC1 chairperson and national ID.

Application Deadline: Open

Note:

Only shortlisted candidates shall be contacted for interviews. We thank all applicants for their interest in joining us.

About HOPE OF CHILDREN & WOMEN VICTIMS ORGANISATION (HOCW): Industry: NGO Location: Ndejje, Uganda

 

 



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