Graduate Trainee – Wakandi

November 22, 2023

Job Position: Graduate Trainee Organization: Wakandi Duty station: Kampala   Key responsibilities: Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Direct prospects to the field sales team when needed. Enter and update …

Customer Service Team Member – KFC Uganda Jobs

November 14, 2023

Job Position: Customer Service Team Member Organization: Kuku Foods Uganda Limited Duty station: Kampala   Job responsibilities: Receives, greets, and serves customers at the front of house with typical roles such as cashiers, lobby hosts, lobby cleaners and counter packers. Successful applicants will receive extensive training to enable them to fulfil their roles and ensure …

2 Customer Care Assistants – Uganda Heart Institute

October 3, 2023

Job Title: 2 Customer Care Assistants Organization: Uganda Heart Institute (UHI) Job Location: Kampala   Roles and responsibilities: Oversee the management of the front desk office and reception area in accordance with established standards. Collaborate with the Clinical team to provide guidance to patients and direct them to appropriate service points. Efficiently handle incoming and …

Customer Care Executive – Roofings Uganda Jobs

June 29, 2023

Job Title: Customer Care Executive Organization: Roofings Group Duty Station: Kampala   Roles and Responsibilities • Keep customers informed of the status of their orders and availability of material thereby liaising with production. • Handle and follow up on all customer complaints/inquiries/feedback received through all points of contact and follow through until resolution. • Handle …

Stock Controllers – MKopa Uganda Jobs

June 26, 2023

Job Title: Stock Controllers Organization: MKopa Uganda Duty Station: Kampala, Uganda   Roles and Responsibilities Inventory management:  You will receive sales stock on the system, issue the received stock for sale (stock allocation) as well as carry out stock reconciliation while achieving accuracy including carrying out weekly stock audits for the indirect outlets assigned to …

Public Relations Assistant – Insurance Training College

June 14, 2023

Job Title: Public Relations Assistant Organization: Insurance Training College (ITC) Duty Station: Kampala   Roles and responsibilities:  • Assisting with developing and distributing PR materials, including newsletters, brochures, pamphlets, newsletters, and videos. • Editing and proofreading website and social media content, videos, press releases, emails, and other internal and external communications. • Assisting with the …

Call Centre Officer – Cairo Bank Uganda Jobs

June 13, 2023

Job Title: Call Centre Officer Organization: Cairo bank Uganda Duty Station: Kampala   Roles and Responsibilities • Attending to all Customer inquiries via our Contact Center Communication Channels in a timely and friendly manner. • Support Branches in Route calls – Zero Balance Accounts, Inactive Accounts, Dormant Accounts and on boarding journey for customers • …

2 Customer Care Assistants – St. Francis Hospital Nsambya

June 8, 2023

Job Title: 2 Customer Care Assistants Organization: St. Francis Hospital Location: Nsambya   Roles and responsibilities:  1. Manage the front desk office / reception area of the Hospital as per the Hospital guidelines 2. Work with the Clinical team to direct and guide patients to various service points. 3. Coordinate incoming and outgoing phone calls …

Sales Executive – Edelle Optics

May 16, 2023

Job Title: Sales Executive Organization:  Edelle Optics Location: Kampala   Job Summary The sales executive will develop sales at Edelle Optics, meeting physically with potential customers and also handle customer calls. He or She will work closely with the Optometrist at the clinic and will directly report to the manager. Roles and Responsibilities Increase awareness about …

Customer Service Officer – I&M Bank Jobs

May 8, 2023

Job Title: Customer Service Officer Organization: I&M Bank Uganda Location: Arua   Roles and responsibilities:  Lead the customer service agenda by demonstrating great customer experience while serving customers at the centre Drive adoption and usage of digital channels and ensure to do so through the support of channels at the digital pod Increase product holding …

2023 Cabin Crew Recruitment – Qatar Airways

April 22, 2023

Job Title: 2023 Cabin Crew Recruitment Organization:  Qatar Airways Location: Kampala     Join our award-winning Cabin Crew team. As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world. We are in search of highly motivated individuals who …

10 Contact Centre Agents – I&M Bank Uganda

December 31, 2022

Job Title:   Contact Centre Agents Organization: I&M Bank Uganda Duty Station:  Kampala, Uganda   Roles and responsibilities: Receive with utmost courtesy inbound telephone calls; e-mail communication or social media messages as relayed to the Bank. Responding to the queries and/or inquiries as raised using good and correct knowledge of the bank’s products, processes, and general information. …

Customer Insights Associate – M-Kopa

November 14, 2022

Job Title: Customer Insights Associate Organization: M-Kopa Duty Station: Kampala   Roles and Responsibilities Conduct research surveys via phone, SMS, or other platforms Facilitate focus groups and other field research with customers, agents, or prospective customers on key questions and drive insights on these questions Add clarity to problem statements and research questions and identify …

Customer Service Assistant – Deposit protection Fund of Uganda

October 23, 2022

Job Title: Customer Service Assistant Organization: Deposit protection Fund of Uganda Duty Station: Kampala   Roles and responsibilities Ensure that visitors are educated on the relevant Fund procedures and policies. Transmit correspondences to customers and staff. Schedule and manage staff appointments with clients or company representatives. Petty cash management. Minimum Qualifications for this job:  A …

ABSA Bank Uganda Jobs 2022 – Fresher Customer Service Advisor

August 26, 2022

Job Title: Customer Service Advisor – ABSA Bank Uganda Jobs 2022 Organization: ABSA Bank Limited Job Location: Arua, Uganda     ABSA Bank Limited Profile: Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment …

Finance Trust Bank Jobs 2022 – Fresher Customer Relationship Officer

August 22, 2022

Job Title: Customer Relationship Officer – Finance Trust Bank Jobs 2022 Organization: Finance Trust Bank Duty Station: Uganda     Finance Trust Bank Profile: Finance Trust Bank was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is …

Yellow Card Uganda Jobs 2022 – Fresher Customer Service Workflow Analyst

August 18, 2022

Job Title: Customer Service Workflow Analyst – Yellow Card Uganda Jobs 2022 Organization: Yellow Card Duty Station: Africa, Remote     Yellow Card Profile Yellow Card Financial is a Financial Technology (FinTech) startup focused on building a new financial infrastructure for the African continent. Yellow Card is lowering barriers, removing fees and providing greater access …

Old Mutual Uganda Jobs 2022 – No Experience Client Service Officer

August 16, 2022

Job Title: Client Service Officer – Old Mutual Uganda Jobs 2022 Organization: Old Mutual Uganda Job Location: Kampala, Uganda     Old Mutual Profile: Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business …

Believe Resourcing Jobs 2022 – No Experience Customer Support Executive ( Kinyarwanda Speaker)

August 15, 2022

Job Title: Customer Support Executive ( Kinyarwanda Speaker) – Believe Resourcing Jobs 2022 Organization: Believe Resourcing Job Location: Uganda     Job Summary: Responsible for providing support and issue resolution by ensuring excellent service provided across all types of communications with existing clients in each region. Answering clients about all technical support questions Processing requests Supporting …

I&M Bank Uganda Jobs 2022 – Customer Service Officer

August 14, 2022

Job Title: Customer Service Officer – I&M Bank Uganda Jobs 2022 Organization: I&M Bank Uganda Duty Station: Bweyogerere Branch Reports to: Branch Manager          I&M Bank Uganda Profile: I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a …

Rocket Health Uganda Jobs 2022 – Fresher Pharmacy B2B Client Relations Officer

August 4, 2022

Job Title: Pharmacy B2B Client Relations Officer – Rocket Health Uganda Jobs 2022 Organization: Rocket Health Job Location: Kampala, Uganda Reports to: B2B Client Relations Lead     Rocket Health and The Medical Concierge Group Profile: Rocket Health is a service of The Medical Concierge Group, a licensed and registered Clinic, Laboratory and Pharmacy. The Medical Concierge …

African Clean Energy Jobs 2022 – Fresher Customer Relations Officer

August 3, 2022

Job Title: Customer Relations Officer – African Clean Energy Jobs 2022 Organization: ACE Energy Solutions Uganda Limited Duty Station: Wakiso, Uganda     ACE Energy Solutions Uganda Limited Profile African Clean Energy (ACE) is a B-Corp certified enterprise that produces and distributes the ACE One solar-biomass hybrid energy system. A small-yet-powerful smokeless stove, it will virtually …

African Clean Energy Jobs 2022 – Fresher Response Officer

August 3, 2022

Job Title: Response Officer – African Clean Energy Jobs 2022 Organization: ACE Energy Solutions Uganda Limited Duty Station: Wakiso, Uganda     ACE Energy Solutions Uganda Limited Profile African Clean Energy (ACE) is a B-Corp certified enterprise that produces and distributes the ACE One solar-biomass hybrid energy system. A small-yet-powerful smokeless stove, it will virtually eradicate …

EnerGrow Uganda Jobs 2022 – Relationship Officer

July 25, 2022

Job Title: Relationship Officer – EnerGrow Uganda Jobs 2022 Organisation: EnerGrow Duty Station: Kampala, Uganda     EnerGrow Profile: EnerGrow provides demand stimulation services for utility companies and mini-grid companies, increasing consumption of energy amongst existing connections and incentivizing new customers to seek a connection. EnerGrow is an appliance financing company based in Uganda, founded in December 2017. …

Qatar Airways Uganda Jobs 2022 – No Experience Customer Experience (Cabin Crew Recruitment)

July 19, 2022

Job Title: Customer Experience (Cabin Crew Recruitment) – Qatar Airways Uganda Jobs 2022 Organization: Qatar Airways Job Location: Kampala, Uganda     Qatar Airways Profile: Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t …

African Clean Energy Jobs 2022 – Fresher Customer Relations Officer (Wakiso)

African Clean Energy Jobs 2022
July 2, 2022

Job Title: Customer Relations Officer (Wakiso) – African Clean Energy Jobs 2022 Organization: ACE Energy Solutions Uganda Limited Duty Station: Wakiso, Uganda     ACE Energy Solutions Uganda Limited Profile African Clean Energy (ACE) is a B-Corp certified enterprise that produces and distributes the ACE One solar-biomass hybrid energy system. A small-yet-powerful smokeless stove, it …

SPOUTS Uganda Jobs 2022 – Fresher Customer Service Assistants

SPOUTS Uganda Jobs 2022
June 23, 2022

Job Title: Customer Service Assistants (SPOUTS Carbon) – SPOUTS Uganda Jobs 2022 Organization: SPOUTS Duty Station: SPOUTS Head Office, John Kiyingi Rd, Nsambya, Uganda Reports to: The SPOUTS Customer Service Associate/Officer. Special conditions: Some travel may be required between the SPOUTS head office, factory at Nakawuka, and beneficiaries’ locations     SPOUTS Profile: SPOUTS of Water Ltd is a …

ENGIE Energy Access Uganda Jobs 2022 – Fresher Customer Service Agent

ENGIE Energy Access Jobs 2022
May 18, 2022

Job Title: Customer Service Agent – ENGIE Energy Access Uganda Jobs 2022 Organization: ENGIE Energy Access Uganda Duty Station: Jinja, Uganda Reports to: Call Centre Team Lead Position: Part time     ENGIE Energy Access Uganda Profile: ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver …

M-KOPA Uganda Jobs 2022 – Fresher Customer Insights Associate

M-KOPA Uganda Jobs 2022
May 5, 2022

Job Title: Customer Insights Associate – M-KOPA Uganda Jobs 2022 Organization: M-KOPA Solar Uganda Duty Station: Kampala, Uganda     M-KOPA Solar Uganda Profile: The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots …

I&M Bank Uganda Jobs 2022 – Fresher Customer Service Supervisor

I&M Bank Uganda Jobs 2022
April 30, 2022

Job Title: Customer Service Supervisor – I&M Bank Uganda Jobs 2022 Organization: I&M Bank Uganda Duty Station: Kampala, Uganda Reports to: Corporate Centre Manager     I&M Bank Uganda Profile: I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda …