Job Title: Billing Officer (Full-time)

Company: Nakasero Hospital Limited

Industry: Hospital

Location: Kampala, Uganda

Deadline: 30th April 2024, by 5:00 PM

About Nakasero Hospital:

Nakasero Hospital Limited (NHL) is a private hospital in Kampala that provides quality medical care to patients, aiming to fill the gap created by the lack of adequate medical facilities in the country.

Job Summary:

The Billing Officer will be responsible for accurately processing patient billing information, coordinating insurance claims, and ensuring timely payment collection.

Key Duties and Responsibilities:

  • Adhere to the Hospital’s Billing Protocol.
  • Coordinate the billing process for services rendered to patients, including verifying patient information, generating invoices, and submitting claims to insurance companies.
  • Daily submission of inpatient bills to clients in a timely manner.
  • Verify patients’ insurance coverage and eligibility prior to billing, ensuring accurate billing information and timely reimbursement.
  • Follow up on outstanding claims and unpaid balances, contacting insurance companies and patients as necessary to resolve billing issues and facilitate payment collection.
  • Communicate billing information and payment options to patients, addressing any questions or concerns they may have about their bills.
  • Maintain accurate records of billing transactions, payment histories, and insurance claims, ensuring proper documentation and confidentiality of patient information.
  • Generate regular reports on billing activities & outstanding balances.
  • Any other duties as may be assigned from time to time.

Qualifications, Skills, and Experience:

  • A minimum of a Diploma in Nursing, Clinical Medicine & Community Health, or related field.
  • At least three years of experience.
  • Prior experience in medical billing and insurance claims processing.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with patients, insurance companies, and internal stakeholders.
  • Strong attention to detail and accuracy in processing billing information and maintaining patient records.
  • Ability to identify and resolve billing discrepancies, insurance claim rejections, and other billing-related issues in a timely manner.
  • Proficiency in using billing software systems & Microsoft Office.
  • Ability to work collaboratively, supporting colleagues and contributing to the overall success of the hospital’s billing operations.
  • Ethical Standards: Commitment to maintaining patient confidentiality and adhering to ethical standards in handling sensitive billing information.

Application Process:

All candidates who have relevant experience and meet the above criteria should submit their applications addressed to the Human Resource Manager at the HR office at Nakasero Hospital.

Join Team Nakasero:

If you are passionate about healthcare and have the necessary skills and experience to excel in the position of Billing Officer, Xwe encourage you to apply and become part of our team dedicated to providing quality medical care to our patients.



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By Daniel

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