Job Title: Receptionist
Employment Type: Full-time
Deadline for Applications: May 13, 2024
Company: UNHCR
Location: Kololo, Kampala, Uganda
Company Overview:
UNHCR leads international action to protect people forced to flee conflict and persecution and those denied a nationality.
Grade: GS3
Staff Member / Affiliate Type: General Service
Reason: Temporary Assignment/ Appointment
Hardship Level: B
Family Type: Family
Target Start Date: June 1, 2024
Target End Date: December 31, 2024
Job Posting End Date: May 13, 2024
Standard Job Description:
Receptionist
Organizational Setting and Work Relationships:
The Receptionist will assist in organizing and coordinating the reception area of UNHCR Office. The incumbent has no supervisory role and will always function under the direct supervision of a (Senior) Associate or an Officer who is required to monitor the performance of the incumbent and provide regular guidance.
Duties:
- Ensure visitors and persons of concern have access to UNHCR staff and services while approaching the reception.
- Receive, screen, and assist visitors/clients, escorting them to responsible officers.
- Answer incoming calls, transfer calls, or take messages.
- Receive and transmit verbal and written messages, manage mail, and maintain records.
- Utilize office equipment as necessary.
- Perform other clerical duties as required.
- Identify individuals or groups to prioritize at the reception based on vulnerability.
- Support risk identification and management.
- Perform other related duties as required.
Minimum Qualifications:
- 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher degree.
- Proficiency in IT, computer literacy, and refugee systems and applications.
Language Requirements:
Knowledge of English and/or UN working language of the duty station if not English.
Desired Candidate Profile:
Title: Receptionist/Clerk
Purpose: To provide reception services
Place of Duty: UNHCR Office of the Representation, Kololo, Kampala
Duties and Responsibilities:
- Liaise with security personnel.
- Maintain cleanliness and tidiness of the reception area.
- Uphold safety measures.
- Address general customer concerns and inquiries.
- Manage admin and stationery stores.
- Distribute stationery and maintain inventory.
- Oversee generator maintenance.
Supervision:
Reporting to the Admin Associate
Academic Requirement:
University degree in the relevant discipline.
Working Experience:
A minimum of two years of working experience with proficient computer skills is required.
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