IT Applications Administrator – KCB

March 24, 2023

Job Title: IT Applications Administrator

Organization: KCB

Location: Kampala


Roles and responsibilities

  • Service desk operation support across all applications
  • User setup and user management for all applications
  • Applications support and Project Implementations
  • Responsible for IT BCM through coordination of ITDR exercises for critical applications in line with the bank policies and tracking the closure of issues logged during the tests.
  • Ensure effective technical BAU support for core Business applications
  • Provide requisite technical advisory & support for deployment and management of the corporate business systems
  • Ensure security of business data within systems
  • Provide expert application support to core Business applications
  • Participate in delivery of core applications training
  • Work closely with Application Vendors to ensure that the applications developed by Vendors comply with KCB Uganda’s IT policies and architectural standards. In addition, manage supplier performance to ensure compliance with service level agreements.
  • Validating related costs in the respective BAU environment.
  • Provide service desk support as a level 1 support engineer

Minimum Qualifications

  • Bachelor’s degree in Computer Science, IT, Engineering or other numerical biased field from a reputable university or college
  • Minimum 2 years’ experience in a similar role.

How to apply

Interested applicants should submit their CVs and applications following the link below;


Application deadline: 29th March 2023

Only shortlisted candidates will be contacted for interviews.

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