Job Title: No Experience Diploma Telesales Manager – ABSA Bank Uganda Jobs 2021
Organization: ABSA Bank Uganda
Job Location: Kampala
ABSA Bank Uganda Profile:
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Profile:
To contact prospective customers to sell products and achieve set targets in compliance with set quality standards through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Roles and Responsibilities:
- Monitor Query Queue: Monitor the relevant query queue by accessing the Operations Delivery Platform, to ascertain which query to action
- Query Investigation and Resolution: Retrieve query from the Operations Delivery Platform
- Communicate Query Status: Clearly communicate the status of the query to the client and any other stakeholders which could include sending an email, writing a letter, sending an SMS or making a telephone call, in terms of the signed-off process
- Compliance and Control: On request participate in Business Resumption tests in terms of the Business Continuity Management Plan and report any test failures to the Team Leader
Minimum Qualifications
Higher Diplomas: Business, Commerce and Management Studies (Required)
How To Apply for ABSA Bank Uganda Jobs 2021
All interested and suitably qualified candidates should submit their applications through the link below.
Deadline: Open until filled
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