Front Desk Officer – Billbrain Institute of Technology
August 2, 2023
Job Title: Communication / Front Desk Officer
Organization: Billbrain Institute of Technology (BIT)
Duty station: Kampala
Roles and responsibilities:
- Collaborate with management to develop and implement an effective communication strategy based on the Institute target audience.
▪ Receive, register, and classify communications, and any documents that are received for further transmission to the respective offices.
▪ Receive all incoming guests at the front desk, or phone calls and convey communications to the respective offices,
▪ Routinely review pending correspondences, and work with the concerned offices to provide feedback;
▪ Sort outgoing correspondence in accordance with instructions or established means of dispatch and check dates and signatures;
▪ Receive student applications and coordinate their follow up towards successful admission of students into the study programmes
▪ Coordinate student, and staff correspondences and communications to and from the
Institute in consultation with management, and academics department offices
▪ Manage and routinely update the Institute social media pages guided by an established schedule /content strategy, and respond to any information requests and messages there.
▪ Coordinate meetings, rapporteur formal institute meetings, and support the administration on secretarial tasks
▪ Originate, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the organization’s activities, products and/or services.
▪ Respond to media inquiries, and coordinate interviews for the organization.
▪ Establish and maintain contacts, and effective relationships with the media and maintain a media contacts database.
▪ Seek opportunities to enhance the reputation and brand of the Institute, and coordinate publicity events as may be planned from time to time.
▪ Maintain records of media coverage and collate analytics and metrics.
▪ Design and publish relevant information materials towards awareness campaigns, in print, electronic, and social media
Minimum qualifications:
- An Honours Bachelor’s in Journalism and Mass Communication, Office and Information Management, or Information Science from a recognized university.
- Prior experience in records management, and /or a postgraduate qualification in Communication, Information Science and any other professional qualification in a related field an added advantage.
How to Apply:
Interested candidates should submit their CVs, along with all other supporting documents to: careers@bit.ac.ug
Deadline: 10th August, 2023, 05:00 pm.