Front Desk Officer – Billbrain Institute of Technology

August 2, 2023

Job Title: Communication / Front Desk Officer

Organization: Billbrain Institute of Technology (BIT)

Duty station: Kampala


Roles and responsibilities:

  • Collaborate with management to develop and implement an effective communication strategy based on the Institute target audience.
    ▪ Receive, register, and classify communications, and any documents that are received for further transmission to the respective offices.
    ▪ Receive all incoming guests at the front desk, or phone calls and convey communications to the respective offices,
    ▪ Routinely review pending correspondences, and work with the concerned offices to provide feedback;
    ▪ Sort outgoing correspondence in accordance with instructions or established means of dispatch and check dates and signatures;
    ▪ Receive student applications and coordinate their follow up towards successful admission of students into the study programmes
    ▪ Coordinate student, and staff correspondences and communications to and from the
    Institute in consultation with management, and academics department offices
    ▪ Manage and routinely update the Institute social media pages guided by an established schedule /content strategy, and respond to any information requests and messages there.
    ▪ Coordinate meetings, rapporteur formal institute meetings, and support the administration on secretarial tasks
    ▪ Originate, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the organization’s activities, products and/or services.
    ▪ Respond to media inquiries, and coordinate interviews for the organization.
    ▪ Establish and maintain contacts, and effective relationships with the media and maintain a media contacts database.
    ▪ Seek opportunities to enhance the reputation and brand of the Institute, and coordinate publicity events as may be planned from time to time.
    ▪ Maintain records of media coverage and collate analytics and metrics.
    ▪ Design and publish relevant information materials towards awareness campaigns, in print, electronic, and social media


Minimum qualifications:

  • An Honours Bachelor’s in Journalism and Mass Communication, Office and Information Management, or Information Science from a recognized university.
  • Prior experience in records management, and /or a postgraduate qualification in Communication, Information Science and any other professional qualification in a related field an added advantage.


How to Apply:

Interested candidates should submit their CVs, along with all other supporting documents to:

Deadline: 10th August, 2023, 05:00 pm.

Incase you have any inquiry, let us know by commenting here.

This site uses Akismet to reduce spam. Learn how your comment data is processed.