Organization: FINCA Uganda Limited
Duty Stations: Acacia, Ben Kiwanuka, Katwe, Nakulabye, Kawempe, Ntinda, Kireka, Mukono, Jinja, Kamuli, Mbale, Busia, Iganga, Lira, Gulu, Koboko, Arua, Nakasongola, Masindi, Hoima, Kabale, Mbarara, Masaka, Kyotera, Ssembabule, Mityana, Fortportal, Mubende, Kiboga, Uganda
Reports to: Accounts Relationship Supervisor
About FINCA Uganda Limited:
FINCA Uganda Limited stands as the pioneering licensed micro-finance deposit-taking institution in Uganda, and is a part of a global network serving over 1,000,000 clients across 22 countries. Presently, FINCA Uganda offers loans, savings, and money transfer services in Uganda, amidst one of the most competitive and dynamic microfinance markets globally.
Job Summary:
The Accounts Relationship Officer will undertake the responsibility of promoting, selling, processing, monitoring, recording, and evaluating client loans, which include Business Loans, Agricultural Loans, Personal Loans, and Micro-Lending Loans such as Self-Managed Groups, FINCA Easy Loans, and Micro Individual Loans.
Key Duties and Responsibilities:
- Actively market all FINCA products and services to potential clients.
- Identify potential customers, markets, and products, develop and execute strategies for customer acquisition and retention in alignment with branch strategies, credit policy, and customer relationship management standards.
- Increase deposits and loan portfolio value in the assigned branch in accordance with set targets.
- Appraise and prepare detailed loan facility applications in line with policy to assess their eligibility for credit facilities aimed at improving portfolio quality.
- Monitor and evaluate loan performance, follow up, and recover loans.
- Coordinate client sensitization seminars and information dissemination for existing and potential borrowers.
- Plan, review, and monitor strategies for growing loans, quality control, and submission of periodic reports as per the work plan and FINCA Uganda lending policy.
Qualifications, Skills, and Experience:
- Bachelor’s Degree or Diploma in any business-related field from a recognized University/Tertiary Institution.
- Hands-on experience in sales and community mobilization.
- Excellent communication skills and ability to work effectively in teams as well as independently.
- Fluency in English and one or two local languages.
- Ability to maintain a professional appearance and uphold a positive company image.
- Strong problem-solving, multitasking, and negotiation skills.
- Proficiency in computer applications, including MS Office and other relevant software.
- High levels of analytical and creative skills, with the ability to work well under pressure.
- Availability to travel up to 70% of the available time.
Note: Fresh graduates and Diploma holders are strongly encouraged to apply.
How to Apply:
All interested candidates who meet the requirements for this role are encouraged to submit their applications, including detailed CVs indicating their current position and copies of relevant professional/academic certificates, to: ug_jobs@fincaug.org.
Deadline: 16th February 2024
