Job Title: Manager – Commercial Performance
Organization: MTN Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Chief Commercial Officer
About Us:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet, and mobile services.
Job Summary:
The Manager – Commercial Performance will lead and support Commercial units in being data-driven with respect to planning, decision-making, and execution, thereby maximizing acquisition efforts, transaction levels, and overall revenues from customers, agents, merchants, and other players in the eco-system. This role tightly supports commercial in effective initiation, tracking, and closing of projects and tasks.
Key Duties and Responsibilities:
- Support the development of short- and long-term vision and strategic plans for commercial strategy, new business models, and business digitalization.
- Build relationships across all levels within various functions to drive commitment and implement innovation and transformation activities related to commercial strategy, new business models, and digitalization.
- Generate insights from internal advanced analytics and screening of commercial and technology development of the industry to initiate commercial strategy discussions.
- Follow up on the MTN MoMo Opco and Group strategy and ensure different sections within commercial are on track.
- Analyze the impact of strategies, pricing decisions on the market, and overall business performance post-implementation.
- Conduct quantitative and qualitative analysis of data to identify opportunities, optimize performance, and inform strategic decisions.
- Build business models to evaluate the business impact of proposed initiatives in terms of new customers, churn/retention, usage behavior, sensitivities, and revenues.
- Develop data visualization presentations to communicate findings and recommendations to Opco and group stakeholders.
- Review commission structures and advise on their suitability against the budget and driving acquisition targets.
- Break down the overall business KPIs to specific KPIs for the different units in commercial and monitor performance.
- Prepare ad hoc analysis and special reports as requested by the CCO.
- Proactively identify areas for process improvement and make recommendations for change.
- Stay abreast of latest industry trends and best practices.
Key Performance Areas (KPA’s):
- Annual Strategic Plan for Commercial FinTech.
- Quarterly Strategic plan plus business cases.
- Quarterly Analysis of all verticals in commercial from KPIs to granular level.
- Monthly and weekly Action plans plus variance analysis including bridge plans in place.
- Approved Price plans plus relevant business cases for each.
- Weekly Activity Tracker for all actions in Commercial.
- Weekly, Monthly, and Quarterly plans, Ops review decks, and Board plans to deliver commercial strategy.
Qualifications, Skills, and Experience:
- Bachelor’s degree in a business-related or numerical field with a strong bias to Data Science.
- Proficient with business Analytics, Insight generation, and data visualization at an advanced level is essential.
- Knack for Business case generation and project management.
- At least 3-5 years’ experience in supporting business through development of business cases, performance tracking, and strategy coordination.
- Strong interpersonal relations with ease of cross-functional collaboration.
- Ability to develop relevant business trackers to cause action and change.
- Strong communicator both orally and through data storytelling using modern/digital tools.
- Confident to question trends and provoke new thinking.
- Extremely action-oriented with a sharp focus on results.
How to Apply:
All candidates interested in joining MTN Uganda Limited in this capacity should apply online via the link below.
Deadline: 1st May 2024
This managerial role with MTN Uganda Limited offers an exciting opportunity for a seasoned professional to lead and support commercial units in maximizing revenues and driving strategic initiatives. Apply now to contribute to MTN’s success in Uganda’s telecommunications industry.
