Job Title: Controller – Credit Management
Reports to: Team Leader – Credit Controller
No. of Vacancies: 2

Main Job Functions:

  • Maintenance of strict policies and procedures regarding the suspension and reactivation of non-paying subscribers.
  • Follow-up and ensure that all issues raised by clients are sorted out in a timely manner.
  • Ensure that all payment plans made with clients are within acceptable company policies.
  • Reconciliation of accounts while ensuring that all payment schedules received from clients are correctly and appropriately applied.
  • Notification of clients regarding overdue payment amounts by phone, writing, or meetings.
  • Liaising with the Sales department on clients with outstanding debt.
  • Prepare weekly performance reports.
  • Ensure that all client payments are appropriately applied.
  • Ensure timely reporting for duty and meetings.


  • Bachelor of Commerce, Bachelor of Accounting and Finance, or a Business-related degree, preferably with accounting as a major.
  • A professional qualification in accounting (ACCA & CPA) and experience in a credit management system will be an added advantage.


  • 2 years’ experience in a busy finance department of a large commercial enterprise.
  • Experience working in a medium organization.

Knowledge, Skills, and Competencies:

  • Appreciates teamwork fundamentals.
  • Highly developed analytical thinking.
  • Good interpersonal skills, ability to listen and observe.
  • Good written and verbal communication skills.
  • Flexibility and ability to handle stress.
  • Good planning and organization skills.
  • Ability to work under minimum supervision.
  • Possess honesty & integrity fundamentals as a minimum.
  • Excellent strategic and business planning skills.
  • Excellent commercial acumen and negotiation skills.
  • Good communication and presentation skills.
  • Strong operational skills.
  • Planning and monitoring skills.


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