Job Title: Front Desk Officer

Duty station: Kampala

Organization:  Finnish Refugee Council


Role and Responsibilities 

  • Receive and guide visitors at the reception and provide necessary information to them.
  • Answer, screen and forward incoming phone calls, sort out daily mail and deliveries.
  • Ensure office cleaning, general repairs and office security are followed and performed.
  • Assist in clerical tasks, typing, photocopying, filing, transcribing.
  • Assist in administrative tasks; preparation of bills & vouchers, appointments and meeting arrangements, staff clock in & out records, travel, and accommodation arrangements.


Minimum Qualifications:

  • Diploma in Business Administration, Office Management, HR or relevant field.
  • Proven experience as a receptionist, front office representative or similar role.
  • Professional attitude and appearance, solid written and verbal communication skills.
  • Ability to be resourceful and proactive with good organisational skills.
  • Computer literacy with knowledge of MS Excel, Word, Power Point, and Outlook.


How to apply:

  • Interested applicants should submit their application via the email below:


Application and CVs Should be ONE PDF document and a maximum of 5 pages.

Include in your application letter:
• Mention in the subject line the position you are applying for.
• Include your gross salary request.
• Contact details (email and telephone) of 3 professional reference persons.
• Do not include copies of any certificates.

Only shortlisted candidates will be contacted. If you do not hear from FRC by 1st December 2023, your application has not been successful.

Deadline for Application: November 10th 2023



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