Job Title: Information Technology Intern
Organization: Uganda Airlines
Duty Station: Kampala
Key responsibilities of the position: –
- Training and coaching from IT professionals in all aspects of systems automation, end-user support, and application development.
- Available for receiving and logging user requests, incidents, and problems affecting all IT services.
- Conduct initial diagnosis, troubleshooting, fixing IT issues, or escalating incidents and/or problems to 2nd and 3rd-level support functions in the company.
- Measure and report IT team performance providing metrics for systems availability, and reliability.
- Identification, recommending, receiving, storing, and distribution of desktop equipment and software required by staff to effectively function in an officer environment.
- Install patches, and optimize desktop equipment, office applications, and tools as guided by Systems and Network administrators.
- Support end-users in the automation of routine and repetitive tasks automation
Work with IT systems Developers, to design and develop business applications and/or web/mobile solutions. - Document application codes and user guides
- Train end users in the recommended use of IT solutions and services as guided by the IT Systems developer, systems and Network Administrators
Required Academic Qualifications and Experience: –
- Must be an ongoing Student of IT, computer science, or Engineering in either the second, 3rd, or 4th Year of study at a recognized University.
- At least 1 year of study completed at the University
How To Apply:
Interested applicants should submit their applications online via the link below:
Deadline: 8th December 2023.
