Job Title: Warehouse Controller

Department: Warehouse Operations

Reports to / Title of Immediate Supervisor: Warehouse Manager

Job Purpose:
To oversee and manage all activities within the warehouse, ensuring efficient operations, accurate inventory management, and adherence to safety standards.

External Stakeholders:

  • Suppliers
  • Logistics partners
  • Customers (in case of direct dispatch)

Internal Stakeholders:

  • Warehouse staff
  • Logistics team
  • Procurement department
  • Quality control team

Functional Outputs/Activities per key performance area:

  1. Inventory Management:
    • Oversee the receipt, storage, and dispatch of goods.
    • Maintain accurate inventory records through regular cycle counts and stock reconciliations.
    • Implement inventory control measures to minimize stock discrepancies and losses.
  2. Warehouse Operations:
    • Ensure compliance with standard operating procedures (SOPs) for all warehouse activities.
    • Coordinate with procurement and logistics teams to ensure timely receipt and dispatch of goods.
    • Organize and optimize warehouse layout to maximize space utilization and operational efficiency.
  3. Quality Control:
    • Implement quality control measures to ensure that all incoming and outgoing goods meet quality standards.
    • Conduct regular inspections of goods to identify any damaged or expired items and take appropriate action.
  4. Health and Safety:
    • Enforce health and safety regulations within the warehouse to maintain a safe working environment.
    • Conduct regular safety audits and inspections to identify and mitigate potential hazards.
  5. Team Management (if applicable):
    • Supervise warehouse staff, including recruitment, training, and performance management.
    • Allocate tasks and responsibilities to warehouse personnel to ensure smooth operations.
  6. Reporting:
    • Prepare and submit regular reports on warehouse activities, including inventory levels, stock movements, and operational performance.
  7. Continuous Improvement:
    • Identify areas for process improvement and implement measures to enhance warehouse efficiency and productivity.
    • Recommend and implement technology solutions to streamline warehouse operations, such as inventory management systems.

Minimum Qualification Requirements:

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.

Minimum Experience:

  • one year of experience in warehouse management or a similar role.

Competencies Required:


  • Attention to detail
  • Time management
  • Problem-solving skills
  • Ability to work under pressure
  • Adaptability


  • Team management
  • Decision-making skills
  • Conflict resolution


  • Understanding of warehouse operations
  • Knowledge of inventory management principles
  • Familiarity with health and safety regulations


  • Excellent communication skills
  • Proficiency in warehouse management software
  • Ability to analyze data and generate reports

Physical Requirements and Environmental Conditions:

  • Ability to perform light physical activities associated with warehouse operations.
  • Work in varying environmental conditions, including exposure to warehouse noise and temperature fluctuations.

Job Assessment:

  • Interview
  • Psychometric assessment

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