Job Title: Sales & Marketing Intern
Location: Jinja and surrounding districts
Number of Hours: 9 hours a day, 5 days a week
About Numida:
Numida uses proprietary credit models and tech-enabled underwriting processes to provide unsecured working capital loans to African micro and small businesses. Instead of borrowing from informal lenders or family, business owners download the Numida app, apply in minutes, and receive capital within a day. With 20 million businesses in Africa representing a $5 billion market opportunity, traditional microfinance is failing them. Numida has figured out how to score and disburse unsecured loans to cash-based businesses with no digital transaction history, achieving excellent collection rates. Within 10 years, Numida anticipates enabling at least 1 million small business owners on the continent to achieve their dreams. Numida is Uganda’s first YC-backed startup and is also backed by world-class investors such as Serena Ventures, Onafriq, Breega, and 4Di Capital.
For more information about Numida, please visit numida.com.
The Role:
We are looking for a self-driven and results-oriented Sales and Marketing Intern who will help Numida convert potential clients into successful loan applicants. This position will report to the Field Sales Team Leader. This role is reserved for someone who is highly energetic, self-motivated, able to work independently, and willing to go the extra mile to achieve their targets.
Your Responsibilities:
- Capture 25+ business owners’ details on a daily basis; make them aware of Numida’s offerings
- Meet individual and team sales targets
- Create a systematic plan to help you achieve daily targets
- Help potential customers download the app and walk them through the application process if they request support
- Develop calling lists for potential customers who are not willing to borrow immediately but might be interested in the future
- Be the ears of Numida in the field; report back any relevant findings to your supervisor and, in critical cases, to the broader Numida team
Skills & Qualifications:
- BS/BA degree in Sales and Marketing, any business course, or relevant field. Diploma + Prior field sales experience is acceptable.
- 0 – 1 Years of prior experience in a sales or marketing role is preferred, but not compulsory
- Proficient in computer and mobile technology – experienced with Android apps and desktop productivity software like Google Drive, Google Sheets, Google Docs, etc.
- Verbal and written fluency in English and Luganda, Lusoga is an added advantage
- Ability to provide customer support using professional and clear language
- Knowledge about and practical experience with the principles of great customer care and superb etiquette
- Exceptional organizational skills and attention to detail
- Excellent interpersonal skills and high levels of empathy – patient enough to truly listen to and understand the needs and wants of Numida’s users, and can address their questions or concerns.
Who You Are:
- A believer that small business growth in Uganda will drive community development and wide-scale economic improvement
- A highly productive, results-oriented, self-driven individual committed to excellence
- A street-smart individual who can speak confidently with business owners in Uganda
- A balanced planner and doer who can manage a heavy workload effectively
- A fast learner who is entrepreneurial in spirit and can balance both growth and risk management priorities
- A team player with the humility to ask for help when needed and to accept feedback to rapidly iterate on your work
Why Numida:
At Numida, we believe our values make a difference:
- We are committed to active inclusion and diversity
- We are transparent
- We succeed when our customers succeed
- We do not only get things done but also in the right way.
- We value, support, and help each other grow.
- And we have fun!
How We’ll Reward You:
This contract will be renewed monthly based on performance, with the possibility of long-term extension in a fast-growing East African technology start-up. Numida offers an inspiring workplace with opportunities for personal growth and fun. You will receive a competitive salary and benefits commensurate with experience and have the opportunity to work with a dynamic and diverse team based in Kampala, Nairobi, Montreal/Toronto/Vancouver, and San Francisco.
