Job Title: Tele-Sales Officers

Company: Platinum Credit (U) Ltd
Location: Bukoto, Kampala

Job Details:
Procure sales through telephone communication

Key Duties/Responsibilities:

  • Enhance customer service and company image.
  • Interest customers in taking loans from Platinum Credit (U) Ltd.
  • Obtain referrals from existing customers for more customers.
  • Assist in growing retail sales for branches by referring customers contacted within their regions.
  • Demonstrate and deliver professional, effective, and efficient customer service.
  • Make after-sales courtesy calls to establish customer satisfaction.
  • Procure sales in the company’s offered products.
  • Customer retention service.
  • Onboarding new customers.
  • Perform any other duties as assigned from time to time.

Required Qualifications and Work Experience:

  • Diploma in sales, marketing, or a business-related field from a recognized institution.
  • Ability to close sales and resolve customer complaints.
  • At least six (6) months experience in Tele-Sales.
  • Knowledge of Office Administration.
  • Minimum age 23 years old and Maximum of 30 years old.

Other Attributes:

  • Above-average people skills/soft skills (including listening skills, stress management).
  • Analytical capabilities for report-writing purposes.
  • Integrity and ability to work in and lead a dynamic team.
  • Verbal and written communication skills.
  • Good knowledge of company credit/lending policy.
  • Team player who can efficiently manage people in a changing environment.
  • Good computer and database skills.
  • Ability to plan, multi-task, and manage time effectively.

How to Apply:
Submit your application, detailed CV, and testimonials to:

The Human Resource Manager
Platinum Credit (U) Ltd




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