Job Listing: Network Administrator Assistant (04 Positions)

Reports To: Network Administrator

Department: ICT

Job Summary: The Network Administrator Assistant will be responsible for assisting in supporting, configuring, and maintaining NIRA’s internal and external networks.


The National Identification and Registration Authority (NIRA) was established by the Registration of Persons Act (ROPA), 2015 and is mandated to establish and maintain the National Identification Register (NIR). The Authority is also charged with, among others; the registration of citizens and legally resident aliens; assigning National Identification / Alien Identification Numbers (NINs/AINS) to qualifying persons and issuing Identification Cards to those 16 years and above; registration of births, deaths, and adoption orders, and issuance of the relevant certificates.

The first release of National Identification Cards in Uganda was issued in 2014 with a validity of ten (10) years. NIRA intends to conduct a mass renewal and mass enrolment exercise for all expired cards and unregistered citizens. Section 66 of the Registration of Persons Act, 2015, makes possession of a National Identification Card or National Identification Number (NIN) a mandatory requirement for persons to access public services.

Key Duties and Responsibilities:

  • Assist in maintaining connectivity of field equipment and optimized network
  • Assist in maintaining network servers, routers, switches, and related software
  • Maintain an inventory of all IT related equipment showing physical location, user, clear description, and specification details
  • Support diagnostics of network issues and provide support for service desk and technical staff
  • Update and maintain network documentation, assign networking addresses, manage device configurations in accordance with approved policies
  • Monitor backups, scheduled server and workstation maintenance
  • Oversee new and existing equipment, hardware, and software upgrades relating to network or telephone equipment
  • Plan and implement improvements, modifications, or replacements of network infrastructure components
  • Receive, prioritize, and respond to incoming work orders regarding equipment connectivity problems
  • Ensure efficient and effective network security and connectivity
  • Monitor network performance (availability, utilization, throughput, output, and latency) and test for weaknesses
  • Manage user accounts, permissions, and passwords
  • Ensure data protection and privacy in accordance with the Data Protection and Privacy Act 2019
  • Perform any other related duties as assigned by the Manager Information Systems

Qualifications / Education:

  • Minimum of a bachelor’s degree with Honours in Computer Science, Information Technology, Information Systems, or related field
  • Hands-on experience in networking, routing, and switching in LAN, APNs, and WAN
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPNs, remote implementation, troubleshooting, and problem resolution
  • Ability to set up and configure network switches, routers, firewalls, and server hardware
  • Familiarity with backup and recovery software and methodologies
  • International certification in Juniper, Cisco, CWNA, or BCNE

Experience and Skills:

  • Proven network administrator experience will be an added advantage
  • Problem-solving skills and ability to think algorithmically
  • Ability to work under pressure and deadlines
  • Ability to work with or without supervision
  • Ability to sit for long periods working on a computer
  • Flexibility to work night shifts and weekends
  • Accuracy
  • Team player
  • Good organizational skills
  • Cost awareness

Application Instructions: Interested and qualified candidates should submit their applications online via APPLY HERE.

Applications should reach the above address not later than Tuesday 12th March 2024 at 5.00 pm.

Please note that only shortlisted candidates will be contacted for interviews.



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By Tina

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