Job Title: Claims Officer
Employment Type: Full-time
Location: Kampala, Uganda
Deadline: April 21, 2024

Company: DOUBLE Q COMPANY LIMITED
Industry: Transport

Job Summary:

Double Q Company Limited is seeking a dedicated and detail-oriented Claims Officer to join our dynamic team in Kampala. The Claims Officer will play a crucial role in efficiently processing and managing insurance claims, ensuring timely resolution, and providing excellent customer service.

Key Duties and Responsibilities:

  • Evaluate insurance claims to determine coverage eligibility.
  • Investigate claim validity by gathering and analyzing relevant information.
  • Coordinate with clients, insurance adjusters, and stakeholders to obtain necessary documentation and information.
  • Review policy terms and conditions to ensure accurate claim processing.
  • Assess damages and losses, negotiating settlements within established guidelines.
  • Maintain accurate records of claims processing activities and communications.
  • Provide exceptional customer service throughout the claims process.
  • Collaborate with other departments to resolve complex claims issues.

Qualifications, Skills, and Experience:

  • Bachelor’s degree in business administration, finance, or a related field.
  • Proven experience in insurance claims processing or a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy.
  • Ability to work efficiently under pressure and meet deadlines.
  • Knowledge of insurance policies and procedures is preferred.
  • Proficiency in Microsoft Office Suite and claims management software.

Benefits and Perks:

  • Competitive salary package.
  • Professional development opportunities.
  • Friendly and supportive work environment.

How to Apply:

All candidates should send an updated resume and a cover letter detailing your relevant experience and qualifications to miria@doubleq.co.ug

Please include “Claims Officer Application” in the subject line.

Application Deadline: April 21, 2024

For inquiries or further information about the position, please contact us through miria@doubleq.co.ug.

Join DOUBLE Q and be part of our team providing heavy transport solutions in Uganda!

By Daniel

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