Job Title: ICLA Digital Technical Assistant
Organization: Norwegian Refugee Council (NRC)
Duty Station: Kampala, Uganda

About NRC:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization dedicated to assisting people forced to flee. They operate in crises across 31 countries, providing emergencies and long-term assistance to millions of people annually. NRC advocates for the rights of those displaced and works to improve international and local capacities to prevent, prepare for, respond to, and recover from crises.

Job Summary:
The ICLA Digital Technical Assistant is responsible for contributing to ICLA activities in Kampala and strengthening the digital component of the ICLA program.

Key Duties and Responsibilities:
Generic Responsibilities:

  • Implement NRC’s ICLA program policy at the office level.
  • Ensure that ICLA is integrated into program activities.
  • Train and advise staff and partners on ICLA.
  • Produce data collection, reports, and analysis as required.
  • Provide recommendations on ICLA actions and response mechanisms.
  • Represent NRC in protection meetings and cooperate with relevant partners.
  • Stay updated on local and national news and provide briefings to NRC staff on relevant information.
  • Be alert to the security implications of NRC’s activities related to protection and human rights concerns.

Specific Responsibilities:

  • Implement ICLA project activities in line with approved proposals, donor requirements, NRC policies, international standards, and local customs.
  • Lead ICLA project activities, including advice and information dissemination to program participants, awareness sessions, and managing local authorities’ capacity-building programs.
  • Conduct information and counseling sessions on ICLA thematic areas for beneficiaries.
  • Assist in conducting needs assessments, preparing legal documents, and establishing excellent relations with beneficiaries.
  • Document findings of needs assessments and prepare reports and other relevant documents.
  • Explore the use of digital technologies for ICLA information activities and lead the development and implementation of the case management system and database of cases in a digital platform.
  • Perform other relevant tasks as assigned by the Project Coordinator/Manager/Area Manager/Specialist.

Qualifications, Skills, and Experience:

  • University degree in law, social studies, development studies, information management systems, information technology, or computer science.
  • At least three years of experience with NGOs, legal, or international organizations in the area of protection or human rights.
  • Digital and technology skills, including experience in CRM and database systems, preferably in humanitarian or legal aid contexts.
  • Ability to work inclusively and accountably, plan and deliver results, empower and build trust, and handle insecure environments.
  • Knowledge of the context in Uganda and fluency in English and local languages.
  • Experience working with government, local authorities, humanitarian actors, host communities, and displaced populations (IDPs, returnees, and refugees).

How to Apply:
All suitably qualified and interested Ugandan applicants should apply online through the provided link.


Deadline: 10th May 2024



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