Job Title: Sponsorship Assistant – Plan International Uganda Jobs 2021
Organization: Plan International Uganda
Job Location: Uganda
Reports to: Sponsorship Coordinator
Plan International Profile:
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
Job Summary:
The Sponsorship Assistant will support the Sponsorship Coordinator in giving support in the department and promotion of Plan International Uganda’s Country goals in growth, customer satisfaction and establishing an effective linkage with National Office (NO) and other stakeholders, ensuring that both units offer efficient and adequate support to field operations.
Manages and ensures quality of sponsorship communications and safety
Roles and Responsibilities of Plan International Uganda Jobs 2021:
SCIs and SCUs:
- Type, proof read and compile all SCIs and SCUs for each month in time (A minimum of 70 SCIs and SCUs typed & processed daily).
- File original SCI or SCU questionnaire on SC file.
- Use checklist to ensure that information on the SCIs and SCUs is accurate,
- Download quality photos from the field staff to a designated file for future use
- Encode digital photos using the approved Child Data photo Encoding Tool (CDPET)
- Upload to child data photos and SCIs of all enrolled children within five days of enrolment
- In line with sponsorship commitment, ensure that there is no backlog on SCUs submitted by frontline staff.
Production of Quality Sponsorship Communications (letters and gifts) in line with the sponsorship commitments:
- Read all SP/SC letters and highlight all questions in them before sending to Sponsorship Coordinator for tracking.
- Refer all controversial statements in SP letters to the Sponsorship Coordinator for review.
- Verify National Office Inquiries (NOIs), SCCDRs and cancellations as assigned by the supervisor.
- Ensure that SP addresses do not reach the frontline staff and SCs.
- Open all SP parcels to SCs, scan for inappropriate content and pass on to the Sponsorship Coordinator within 5 days of receipt.
- All SP mail and gifts to different CDFs must be properly packed and labeled and handed over to CDFs after they have verified
- Dispatch SC communications to NOs on a weekly basis so as to meet the requirements of commitment 6 and 7.
- File all carbon copies of SP/SC letters and correspondences in their respective SC files folders
Empowerment and sustainability:
- Support community trainings in Sponsorship communications
- Verify existence of SCs/ SC family members in the system as required by program staff
- Participate in working with children and community members to produce quality and timely Program Area Overviews (PAO) and Sponsorship/Program Area Reports (SPAR)
SC Cancellation and Graduations:
- Type cancellation/graduation memos in free format correctly, accurately and timely before submitting to the Sponsorship Coordinator for final editing and quality control
- Upload all CMSCs to Child Data within 4 weeks of cancellation
- File copies of CMSC and cancellation questionnaires in their respective SC file folders.
New Enrolment:
- Support enrolment of SCs in new locations.
- Enter into child data SCI information with complete quality photos for new enrolments within five days of enrolment
- Open and properly label files for new enrolment immediately
Minimum Qualifications for Plan International Uganda Jobs 2021
- The ideal candidate for the Plan International Sponsorship Assistant should hold an advanced Diploma in Secretarial Studies, Business Administration or any other related field.
- Two years of working experience preferably with an NGO.
- Good computer skills especially in Microsoft Word and Excel
- Good typing skills of not less than 50 words per minute.
- Knowledge and Experience in Database management may be an added advantage.
- Prior customer care training /experience.
- Proficiency in both oral and written communication skills in English
- Must demonstrate ability to generate and utilise digital images
- Has experience using Windows 2007 and above, outlook express or Outlook 2007, Anti- virus software.
- Has experience in Basic backup and recovery procedures for corporate systems.
- Has experience working on a LAN environment.
- Computer skills and use of relevant software and other applications
- Good communication skills both written and verbal
- Interest in the wellbeing of the disadvantaged
- Excellent interpersonal skills
- High level of flexibility
- Excellent time management & organizational skills
- The post holder must be a result oriented person
- Demonstrates a ”self-starter” attitude and an ability to take initiative and work with ambiguity
- Demonstrates an ability to participate in a team-working environment
- Is honest, fair and truthful
- Demonstrate willingness to spend extra time to achieve results.
- Exhibits value for money considerations and opportunities in all decisions and current practices
- A pleasant, open minded, hardworking and friendly personality.
- Able to work efficiently under pressure
- Children, family and community development issues.
How To Apply for Plan International Uganda Jobs 2021
All candidates should apply online at the link below.
Deadline: 27th October 2021
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