Job Title: Restaurant Supervisor – Mada Hotels Jobs 2021
Organization: Mada Hotels
Duty Station: Jinja, Uganda
Mada Hotels Profile
Founded in 1982, Mada Hotels is one of East Africa’s leading hospitality service providers with properties spread throughout East Africa. Adventures Aloft Balloon Safaris is part of Mada services and offers Africa’s most famous game reserves including the Masai Mara, Serengeti and Tarangire National Park. They opened a new property in Namanve, Mukono called Kampala Nile Resort.
Job Summary
We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor’s responsibilities include overseeing the activities of restaurant staff, expediting customers’ orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant’s operational costs.
To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.
Roles and Responsibilities:
- Screening, interviewing, hiring, and training restaurant staff.
- Managing restaurant staff’s work schedules.
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Monitoring the restaurant’s cash flow and settling outstanding bills.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
Minimum Qualifications
- The applicant for the Mada Hotels Restaurant Supervisor job should hold relevant qualifications
- Experience in the hospitality industry is required
How To Apply for Mada Hotels Jobs 2021
All candidates who wish to join the Mada Hotels in this capacity should Email a complete CV and cover letter to: fnbjnr@madahotels.com Or deliver physical copies to Jinja Nile Resort, Kimaka Road, Jinja, Uganda
Deadline: 25th December 2021
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