ICT Support Officer – National Building Review Board

September 7, 2022

Job Title: ICT Support Officer

Organization: National Building Review Board

Duty Station: Uganda


National Building Review Board Profile:

NBRB is an organization that exercises its functions through a Board, which is in turn assisted by a Secretariat.


Roles and Responsibilities:

• Providing first-level resolutions of user concerns and queries
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Maintain and troubleshoot all network and computer-related issues
• Monitoring and maintaining the system performance and utilization.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person or over the phone).
• managing stocks of equipment, consumables and other supplies.
• Setting up accounts for new users
• Repairing and replacing equipment as necessary.
• Testing new technology and system changes.
• Training staff and system users.


Minimum Qualifications for this job:

• Honors Bachelor’s degree in Computer Science, Information Systems, Information Technolow or Telecommunications Engineering, Software engineering from a recognized University.
• Professional recognized certifications in the above fields is an added advantage
• Ability to prioritize and manage multiple tasks simultaneously
• At least Two (2) years’ experience in providing information communications technology (ICT) and Administrative support in a reputable organization

Application Instructions

All applications should be addressed to the Executive Secretary, National Building Review Board P.O. Box 7349, KAMPALA UGANDA and submitted online in a single PDF document to recruitment@nbrb.go.ug

i. Applications should be accompanied by latest detailed CV, Copies of certified academic Certificates and transcripts, copy of the National ID, copy of a valid practicing License (where necessary),

Closing Date: not later than Friday 23rd September 2022.

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