Job Title: Administrative Assistant
Organization: Ernst & Young Global Limited (EY)
Duty Station: Kampala, Uganda
About Us: Ernst & Young Global Limited, trading as EY, is a multinational professional services partnership headquartered in London, England. EY is one of the largest professional services networks globally and is considered one of the Big Four accounting firms, alongside Deloitte, KPMG, and PricewaterhouseCoopers.
Job Summary: The Administrative Assistant will provide comprehensive and quality administrative and support services for all EY member firms. Our Enterprise Support Services (ESS) professionals play vital roles ranging from administrative support to facilities management, creative design, tax return processing, file management, and emergency preparedness.
Key Duties and Responsibilities:
- Support with processing reports and business proposals, including administrative support with document designs and formatting.
- Social Media Management: Act as a liaison for the firm to implement, coordinate efforts, and track progress in implementing digital and marketing strategies. This includes coordinating social media and community management, tracking and reporting digital/social media usage metrics, managing social media content calendar, and updating and posting information on digital media platforms such as website, Twitter, LinkedIn, Instagram, Google Ads, and other relevant platforms.
- Book and coordinate travel arrangements.
- Customized communications, meeting support: Assist in drafting service line communications, preparing and/or amending correspondence or documents using EY standards, templates, firm branding, and guidance.
- Email Management: In-box management, screen emails, respond and/or action as necessary.
- Quality and risk management support: Provide administrative support to the Assurance Quality enablement team.
- Perform other roles and duties as may be assigned from time to time.
Qualifications, Skills, and Experience:
- Bachelor’s degree in Public Administration/Business Administration.
- At least three years of relevant experience.
- Prior working experience in a global professional services organization or mid-tier firms.
- Proactive in personal performance development, including initiating regular meetings with a counselor to discuss goals and work in general.
- Strong working knowledge of applicable firm and service line quality, risk, and confidentiality policies and guidelines.
- Good command of written and spoken English.
- Interest in and good command of social media platforms.
- Strong interpersonal and communication skills.
- Proficiency in MS Office applications.
- Ability to multi-task, work independently, and under pressure.
- Strong organizational skills and a team player.
- Detail-oriented and possess initiative.
What We Look For: Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. Effective communicators who are confident team players, collaborating with people from various teams while looking to develop their careers in a dynamic organization.
