Job Title: No Experience Customer Care Executive – MelBet Uganda Jobs 2021
Organization: MelBet Uganda
Job Location: Kampala, Uganda
MelBet Uganda Profile:
MelBet Uganda is owned by Otrada Hospitality Limited T/A MelBet and licensed to provide facilities for Casino or Casino Operating License in Uganda.
Roles and responsibilities:
- Responding promptly to customer inquiries about MelBet and product education
- Communicating with customers through various channels (Phone calls, SMS and Whats App)
- Acknowledging and receiving customer complaints then share with the General Support Team
- Knowing our products inside and out so that you can answer questions from customers
- Making out bound and retention calls
- Keeping records of customer interactions, comments, and complaints
- Providing feedback from MelBet customers using the site and other services
- Managing a team of junior representatives used in activations and field activities
- Ensure customer satisfaction and provide professional customer support
- Ability to work nightshifts
Minimum Qualifications:
- The applicant should hold relevant qualifications
- Ability to speak and communicate in more than one language. Preferably, English and one local language
How To Apply for MelBet Uganda Jobs 2021
All interested and suitably qualified candidates should submit their applications through the link below.
Deadline: Open until filled
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