Job Title: Personal Bankers

Organization: I&M Bank Uganda

Duty Station: Kampala & Arua


Roles and Responsibilities

Inbound NTB/ETB sales

  • Address walk-in NTB Clients (any segment) sales needs, pull generated from catchment campaigns and word of mouth.
  • Activate NTB clients, and set up and educate clients on remote channel usage i.e. Internet banking, Fast pay, contact center, ATM.

Listen, explain &sell

  • Understand needs
  • Explain respective banking proposition that fits their ongoing need.

Deep sell

  • Immediately broaden the conversation to include all products.

Prepare, set up & activate

  • When required documents are available
  • Conduct KYC
  • Open account/activate products
  • Tag clients to the right segment.


  • Fulfil basic service needs and pass on rest to CSO.

Deepening activities

  • Listen, explain& sell.
  • Understand the needs of the clients
  • Explain proposition that fits need( respond to client need and do next best conversation)
  • Refer for specialized needs
  • Pre-identified employees from employers targeted by WPB
  • Employees (no pre-identification) from employers targeted by WPB.
  • Reaching out pro-actively for lower value businesses.


Minimum Qualifications

  • A Bachelor’s Degree preferably from a recognized university.
  • A postgraduate degree or a professional qualification will be an added advantage.
  • At least 2 years experience in sales.
  • In-depth knowledge of the banking industry.
  • Knowledge of banking products
  • Understanding KYC
  • Knowledge of Credit and Marketing
  • Interpersonal skills
  • Effective communication skills


Application Instructions

Interested candidates should submit their applications online via the link below:

Click Here To Apply!

Closing Date: 20th June 2023 

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One thought on “Personal Bankers – I&M Bank Uganda Jobs”
  1. I wish you help us and put for us emails where to apply from me your sending me too many job opportunities bt I have failed to apply atleast if somebody doesn’t want to apply from online atleast put other options like email addresses such that we can apply from there also thank you

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