Company: dfcu Bank
Job Title: Trade Finance Operations Officer (2 Positions)
Employment Type: Full-time
Reporting to: Manager- Trade Finance and Financial Markets Operations
Deadline: 24/04/2024

Job Purpose:
Reporting to the Manager- Trade Finance and Financial Markets Operations, the role holder will be responsible for the efficient and effective handling of the Trade Finance Operations transactions by the policies, processes, and controls to safeguard the Bank against any risks or loss and contribute towards Customer Service Excellence.

Location: Kampala

Key Accountabilities:

  1. Timely and accurate processing of all Trade transactions, including Import and Export Bills, Letters of Credit, Guarantees, Contract Finance, and all the other Trade Finance products.
  2. Carry out due diligence of Trade Finance documents for completeness and any anomalies and escalation to the Senior Officer- Trade Finance operations for guidance.
  3. Prepare Drafts and Trade Finance documents e.g., Letters of Credit, Guarantees, etc. by the operating guidelines.
  4. Draft appropriate cover letters and SWIFT messages for Trade Bills/ transactions at the different stages and avail them to the stakeholders.
  5. Document, release, confirm amend and close Guarantee instructions by bank policies.
  6. Act on exceptions / outstanding items on the Nostro, LCs and Guarantees accounts (cash and non-cash covered).
  7. Monitor Trade transaction status through their lifecycle and advise Relationship Managers to engage customers to take corrective action.
  8. Resolve customer queries that relate to Trade Finance operations within the agreed timelines and the mutual satisfaction of all parties.
  9. Comply with the set service standards in the service level agreement.
  10. Escalate any process gaps that result in potential or actual loss to the Senior Officer- Trade Finance Operations in line with the incident reporting policy.
  11. Proper record keeping and referencing for easy identification and retrieval of records by monitoring teams.
  12. Screen the Trade instructions at every stage to Identify and report suspicious activity in line with the AML/CFT, and KYC programs.
  13. Provide advice to customers and/ or the sales team on Trade transactions’ structuring from time to time.

Qualifications, Experience, and Competencies Required:

  • Bachelor’s Degree.
  • Trade Finance Certification.
  • Basic Banking Training in Trade Finance and International Trade principles.
  • Minimum Banking experience of three (3) years with one (1) year of Banking experience in Back Office operations.
  • Thorough understanding of Trade Finance processing procedures, rules & policies, operational risks awareness and counter party limits.
  • Insight into the international rules and regulations that govern Trade Finance.
  • The ability to engage with all the key stakeholders in and out of the organisation.
  • Ability to prioritize daily tasks.
  • Customer oriented (Internal and external).
  • High level of integrity and ethical standards.
  • Excellent interpersonal and communications skills.
  • Ability to pay attention to detail.
  • Ability to effectively work within a team-oriented environment.
  • Proactive approach to work with a high level of maturity and self-drive.
  • Able to work under very demanding deadlines or timelines.

Application Details:
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Wednesday 24th April 2024 to the email address indicated below;


dfcu Bank is committed to giving equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391



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By Daniel

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