Client Service Officers – Solar Now Kagadi

Location: Kagadi

Job Category: Sales

Description

Identify potential buyers of Solar Now products, do installations and offer client satisfaction.

Reports to: (Regional) Sales Manager

Job Summary: Identify potential buyers of Solar Now products, do installations and offer client satisfaction in accordance with Solar Now Standard Operational Procedures.

Key Result areas

  • Responsible for sales, installation & client relationships
  • Market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.
  • Lead Conversation: Follow up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.
  • Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.
  • Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client
  • Assess credit applicants
  • Receive systems and other products for the branch from Logistics
  • Carry out installations following proper Solar Now procedures
  • Provide support to the Service team in preventing and solving cases.

Minimum Job Requirements

  • Degree in marketing OR electrical engineering OR equivalent
  • Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)
  • Growth opportunities to Branch Team Leader positions possible for high performers
  • Suitable candidates must speak the native language in the specified region
  • Be ready to live and work in the region

Special skills 

  • A fit with SN values
  • Attention to detail
  • Good communication & reporting skills
  • Able to work with minimum supervision
  • Team player

How to Apply:  

All suitably qualified and interested candidates are encouraged to send theirapplications to the Human Resource Manager, SolarNow Uganda Services via e-mail to recruitmentug@solarnow.eu, including their updated CVs (no other documents).

Deadline: 9th September, 2016

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