Position: Claims Support Officer (No Experience Jobs)

Organization: PAX Insurance Company Limited (PAX)
Location: Kampala, Uganda
Reports to: Manager – Claims
Application Deadline: 26th April 2024

About PAX Insurance Company Limited:

PAX Insurance Company Limited is recognized for its robust involvement in the Ugandan insurance sector, licensed to undertake general insurance operations. Owned by a community of over 10 million Ugandans, PAX is dedicated to delivering affordable and comprehensive insurance services across the nation. The company’s mission is to support Uganda’s growth by providing widespread, effective risk management solutions.

Job Summary:

The Claims Support Officer is responsible for supporting the efficient processing of insurance claims, contributing to the overall satisfaction of PAX Insurance clients.

Key Duties and Responsibilities:

  • Claims Registration: Register new claims/losses as they occur to ensure they are processed efficiently.
  • Documentation Management: Issue discharge vouchers and other relevant claim-related documents.
  • Customer Service: Provide exemplary customer service throughout the claims process, ensuring client satisfaction and support.
  • Claims Assistance: Actively assist in all areas of the claims function to facilitate smooth operation and timely resolution of claims.

Qualifications, Skills, and Experience:

  • Educational Requirement: Must possess a Bachelor’s degree in a business-related course such as Business Administration, Finance, or related fields.
  • Professional Certification: A Diploma in Insurance is desirable but not mandatory.
  • Skills:
    • Excellent communication skills, capable of handling client inquiries effectively.
    • Strong organizational skills to manage multiple claims efficiently.
    • Commitment to delivering high-quality customer service.
    • Ability to work collaboratively in a team environment.

How to Apply:

Interested candidates who meet the above criteria should send their detailed CVs via email to: recruitment@paxinsurance.co.ug

Please ensure that your application is submitted by the deadline for consideration.


26th April 2024

This role is ideal for individuals looking to start their career in the insurance industry, offering a unique opportunity to learn and grow professionally within PAX Insurance Company Limited.



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