Job Title: IT Officer

Organization: Karpolax

Location: Kampala


Roles and responsibilities:

  • Maintain and troubleshoot the company’s hardware and software systems, including servers, workstations, and networking equipment
  • Monitor and maintain the company’s IT security, including firewalls, antivirus, and intrusion detection systems
  • Manage the company’s email and communication systems, including email servers and phone systems
  • Manage the company’s data storage and backup systems
  • Provide technical support to staff, including software installations, troubleshooting, and training.
  • Develop and implement IT policies and procedures to ensure that the company’s IT systems are secure and meet industry standards
  • Research and recommend new technologies and software to improve the company’s systems and processes
  • Develop and maintain documentation of the company’s IT systems and processes
  • Maintain an inventory of IT equipment and software licenses
  • Work with external vendors to purchase and install new IT equipment and software as needed


Minimum qualifications:

  • Bachelor’s degree in Information Technology, Computer Science or a related field
  • At least 2 years of experience in IT support, preferably in the food processing industry
  • Strong technical skills in Microsoft Windows, Microsoft Office, and networking
  • Familiarity with email servers, backup systems, and security protocols
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills and ability to think creatively
  • Willingness to work outside of normal business hours to resolve IT issues
  • Ability to prioritize and manage multiple tasks and projects simultaneously
  • Familiarity with ERP systems and database management is a plus.


How to apply

Interested students who meet the criteria should submit an application letter, attach their CV and write an email to with the Email Ref as JOB APPLICATION: POSITION.

Application deadline: 5th May 2023, 5:00 p.m.

Only shortlisted candidates will be contacted for interviews.

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