Vacancy Title: Business Development Officer
Industry: Marketing, Sales, and Service
Category: Management
Company: Smart Applications InternationaL
Duty Station: Kampala, East Africa

About us:
Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation.

Job Description:
Job Purpose: To grow Smart’s customer base by selling Smart’s products & services through identifying leads, educating prospects, and closing on all identified prospect customers within agreed timelines.

Job Summary:
The Business Development Officer will ensure business growth through participating, directing, and managing business development sales activities to ensure sales are closed in accordance with the departmental strategy on Return on Investment.

Key Responsibilities and Accountabilities:

  • Deliver monthly sales projections.
  • Develop a monthly sales pipeline for all Smart products.
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Actively seek out new sales opportunities through cold calling, networking, social media, and any other applicable approach.
  • Set up meetings with potential clients and listen to their requirements to provide suitable and well-priced Smart solution proposals.
  • Prepare and deliver appropriate presentations on products and services.
  • Create monthly reviews and reports on sales and respective financial data.
  • Ensure availability of material for sales and demonstrations.
  • Participate on behalf of the company in exhibitions or conferences.
  • Negotiate/close deals and handle sales complaints or objections.
  • Collaborate with team members to achieve better results on sales.
  • Identify opportunities for partnerships leading to increased sales.
  • Plan to ensure achievement of personal target Key Performance Indicator (KPI), aligning with departmental sales policies and strategies.
  • Continually assess current sales channels, their performance, and improvement areas.
  • Work with technical staff and other internal colleagues to meet customer needs.
  • Arrange and participate in internal and external client debriefs.
  • Present to and consult with mid and senior-level management on business trends for developing new services, products, and distribution channels.
  • Monitor and gather information on competition by collecting marketplace information on pricing and products.


  • Bachelor’s degree in Sales & Marketing or Business Administration.
  • At least 1 year of experience in a sales role in a reputable organization – preferably within the Technology and/or Insurance industry.
  • IT Proficiency especially in Microsoft Office suite with emphasis on Microsoft Word, Excel, and PowerPoint is a must.
  • Computer Literate with proficiency in IT is an added advantage.
  • Direct experience in sales, marketing, or a customer-facing role is an added advantage.

Work Hours: 8
Experience in Months: 12
Level of Education: Bachelor Degree





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